Jiahao Chen
Philadelphia
Summary
Retail Pharmacy Technician with a background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Knowledge of pharmacy law and ethics. Previous roles have showcased commitment to education, patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Philadelphia
01.2025 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory by organizing and restocking medications regularly.
- Operated pharmacy software for prescription processing and record maintenance.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Coordinated with insurance companies regarding claims processing procedures.
Special Education Paraprofessional
ESS
Philadelphia
11.2023 - Current
- Assisted teachers in implementing individualized education plans for students.
- Supported classroom management by maintaining a positive learning environment.
- Provided one-on-one assistance to students with varying disabilities.
- Participated in training sessions to enhance skills in special education practices.
- Utilized assistive technology tools to support student learning needs effectively.
Clinic Volunteer
Total Care Medical Center
Brooklyn
02.2022 - 09.2022
- Assisted with administering EKGs under clinical supervision
- Assisted patients with check-in and registration processes.
- Assisted with patient registration and the intake process by collecting vital information from new patients.
- Conducted follow-up phone calls to ensure patient satisfaction with their visit to the clinic.
- Documented cyst progression to ensure that patients are safe
Teacher's Assistant
A+ Academy
Brooklyn
06.2022 - 08.2022
- Delivered one-on-one assistance to students during lessons and assignments.
- Provided one-on-one tutoring sessions to improve SAT preparation skills.
- Revised course materials according to current curriculum changes or updates in the SAT exam format.
Education
Some College (No Degree) - Pharmaceutical Sciences
Temple University
Philadelphia, PA05-2026
Skills
- Prescription processing
- Inventory management
- Customer service
- Classroom management
- Data entry
- Medication storage procedures
- Pharmacy ethics
- Medicare and medicaid process
Certification
- Pharmacy Tech Certificate
Timeline
Pharmacy Technician
Walmart
01.2025 - Current
Special Education Paraprofessional
ESS
11.2023 - Current
Teacher's Assistant
A+ Academy
06.2022 - 08.2022
Clinic Volunteer
Total Care Medical Center
02.2022 - 09.2022
Some College (No Degree) - Pharmaceutical Sciences
Temple University