Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jilia Pannebaker

Danville

Summary

I am a motivated and excited service worker ready to get up and moving in a more personable, cozy environment. I'm ready to work with a new team and gain some experience as a server and maybe some bartending. I'm excited for the opportunity!

Overview

4
4
years of professional experience

Work History

Boba Barista

Ding Tea
11.2022 - Current
  • Clean counters, machines, utensils, and seating areas multiple times daily
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment
  • Create wide varieties of hot and cold drinks with consistent customer satisfaction
  • Keep a positive attitude to maintain a good environment during high-stress periods
  • Create custom drinks and flavors off-menu at customer's request
  • Memorize a menu worth of drinks, flavors, and recipes for each
  • Cooking and cleaning prep for opening
  • Store closing procedures - register counting, routine, locking up
  • Help with new employee training
  • Problem solving when a mistake is made
  • Creating attractive signage with new products
  • Helped management keep adequate supply on hand by notifying of shortages
  • Completed unassigned work - organizing stock area, breaking down boxes, deep cleaning work and stock areas

Resident Assistant

Bloomsburg University
08.2023 - 12.2024
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs
  • Responded to room transfers, incident reports, and maintenance requests
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit
  • Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships
  • Assisted in recruitment and selection of student leaders
  • Responded to student questions and concerns, offering support and advice
  • Assisted residents with transitioning into a new living environment and maintained strong relationships with residents
  • Monitored student behavior and responded to disciplinary issues in accordance with the code of conduct, such as with incidents including alcohol
  • Coordinated activities and events to create safe, positive and inclusive environment
  • Provided emergency support in accordance with campus protocol
  • Helped students have a smooth transition into living in a campus dorm
  • Developed and enforced safety policies and procedures to drive safety and well-being of students

Apparel Lead

Gilson Snow
10.2021 - 12.2024
  • Built customer loyalty and retention by delivering quality merchandise in a timely manner
  • Designed apparel, used computer software to convert designs to multiple types of printed media for use on custom apparel
  • Kept up with heavy demand and work flow - over 700 shirts made within a two-week period for events
  • Shipping and safe packaging of merchandise
  • Keeping stock and inventory counts for easier restocking
  • Cleaning factory facilities
  • Worked with DTG printer, DTF methods, heat presses and pretreatment processes

Team Member

Arby's
06.2021 - 12.2023
  • Kept work areas clean, organized, and safe to help efficiency, team safety and sanitization
  • Learned all required tasks quickly to maximize performance
  • Trained new team members by relaying information on company procedures and safety requirements
  • Contributed to team success by completing jobs quickly and accurately
  • Worked multiple stations at a time to provide optimal coverage and increase efficiency
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks, including manning the food line solo during rushes
  • Developed strong cooperative and close friendly relationships with coworkers and managers
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Assisted with inventory counts and stocking of food

Education

Bachelor of Arts - Psychology, Criminal Justice, Anthropology

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05-2026

Skills

  • Strong work ethic
  • Efficient time management
  • Conflict resolution
  • Food safety
  • Opening and closing duties
  • Point of sale operation
  • Menu memorization
  • Solid problem solver
  • Workflow management
  • Multitasking and organization

Timeline

Resident Assistant

Bloomsburg University
08.2023 - 12.2024

Boba Barista

Ding Tea
11.2022 - Current

Apparel Lead

Gilson Snow
10.2021 - 12.2024

Team Member

Arby's
06.2021 - 12.2023

Bachelor of Arts - Psychology, Criminal Justice, Anthropology

Bloomsburg University of Pennsylvania
Jilia Pannebaker