Jilian Evina
Allentown
Summary
Dedicated sales associate with strong customer service skills, reliable and punctual. Experienced in managing inventory and creating engaging merchandise displays to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate/Barista
The Mug
09.2025 - 03.2026
- Managed inventory levels, ensuring timely restocking of merchandise.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Maintained store presentation standards by organizing displays and merchandise layout.
- Prepared quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and maintained cleanliness of workstations and equipment.
- Provided exceptional customer service, resolving complaints and ensuring satisfaction.
Sales Associate
Healthy Alternatives
05.2022 - 08.2024
- Assisted customers in product selection and provided expert knowledge on health benefits.
- Maintained inventory accuracy through regular stock assessments and organization.
- Enhanced customer experience by implementing effective merchandise displays and promotions.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
Education
Bachelor of Arts - Business And Managerial Economics
West Chester University of Pennsylvania
West Chester, PA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate/Barista
The Mug
09.2025 - 03.2026
Sales Associate
Healthy Alternatives
05.2022 - 08.2024
Bachelor of Arts - Business And Managerial Economics
West Chester University of Pennsylvania