Jill Ann Thomas
Morton
Summary
Dynamic mental health professional and advocate with extensive experience in crisis intervention and client advocacy. Committed to empowering individuals through community outreach and comprehensive care management, with a focus on survivor safety and well-being. Core competencies include crisis management, empathetic communication, and a deep understanding of victims' rights.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Disability Examiner
State of South Carolina
North Charleston
06.2023 - Current
- Counseled claimants on their rights in the claims process.
- Informed candidates about community resources supporting recovery.
- Evaluated intricate cases encompassing numerous conditions impacting occupational capabilities.
- Addressed inquiries from claimants and representatives regarding claim review status.
- Reviewed and evaluated medical evidence to determine claimant's eligibility for disability benefits.
- Compiled comprehensive summaries highlighting key findings from case reviews.
- Reviewed applicable legal frameworks and protocols in determining eligibility for disability benefits.
- Interviewed claimants to evaluate their physical or mental impairments, work history, and other relevant information.
- Stayed informed of updates to regulations governing disability determination processes.
Care Manager
Cape Atlantic Integrated Network for Kids
Mays Landing
03.2015 - 12.2022
- Coordinated with other health care providers to develop comprehensive treatment plans.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
- Ensured that all documentation is completed accurately according to state regulations.
- Used motivational interviewing to educate, support and motivate change.
- Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
Crisis Mobile Response Worker
AtlantiCare Behavioral Health
Egg Harbor Township
11.2013 - 03.2015
- Mitigated crises to promote a safer and balanced environment for families.
- Implemented strategies to address emotional and behavioral needs in youth.
- Created specialized treatment plans based on specific emotional and behavioral conditions.
- Ensured all documents were submitted within deadlines.
- Collaborated with psychiatric screening centers to manage inpatient admissions.
Customer Relations / Admissions Coordinator
Genesis Healthcare
Cape May
05.2012 - 11.2013
- Facilitated the execution of admission guidelines.
- Conducted resident satisfaction surveys.
- Generated new business by participating in sales/marketing events.
- Assumed dual responsibilities in absence of key personnel.
Commissary Manager
Keefe Commissary Network
Edison
05.2011 - 05.2012
- Oversaw truck unloading operations for warehouse goods delivery.
- Managed order fulfillment and addressed resident grievances.
- Directed team operations, ensuring efficient scheduling and accurate payroll oversight.
- Formulated consistent reports on a weekly and monthly basis.
- Oversaw inventory control processes.
Sexual Assault Counselor / Survivor Advocate
WoMen Against Rape
Media
08.2010 - 04.2011
- Provided crisis counseling to survivors of sexual assault.
- Responded to sexual assault crisis calls.
- Participated in 24-hour on call duties according to program policies.
- Linked survivors and families to community resources.
- Delivered aftercare support; facilitated visits to healthcare centers and police stations.
- Provided advocacy within the criminal justice system.
Program Specialist
Children / Adult Disability & Education Services
Swarthmore
10.2003 - 12.2009
- Directed daily operations for adult day program clients.
- Managed direct care staff within the program.
- Facilitated effective collaboration within the team.
- Ensured compliance with state regulatory standards.
- Monitored medical services and assisted with personal care.
- Completed skills assessments and monthly reports.
- Coordinated large group activities.
Residential Supervisor / QMRP
The Devereux Foundation
Berwyn
04.2002 - 10.2003
- Managed group home supporting individuals with various diagnoses
- Ensured program compliance with state regulations
- Supervised direct care staff
- Maintained detailed financial records for each resident
- Ensured expenditures stay within budgetary guidelines
- Completed assessments, and reports
Mental Health Worker
Child Guidance Resource Centers
Media
10.1999 - 03.2002
- Worked in outpatient program for children with Autism Spectrum disorders.
- Modeled appropriate social and behavioral skills.
- Performed one-on-one interventions with children in crisis.
- Lead groups for children with mental health diagnoses.
- Voted employee of the month.
Assistant Director STAP Program
Child Guidance Resource Centers
Media
06.2000 - 08.2001
- Managed 25 counselors, specialists, and aides.
- Counseled mentally/physically challenged children individually and in a group setting.
- Coordinated mental health services with managed care company.
- Performed crisis interventions.
- Completed intake/ authorization packets for summer camp.
Education
Certificate - Victim Advocacy
NOVA
06-2025
Master of Science - Human Services
Walden University
Minneapolis, MN02-2025
Certificate - Anti Human Trafficking
Vanguard University
Costa Mesa, CA12-2017
Bachelor of Arts - Sociology
Pennsylvania State University
University Park, PASkills
- Crisis intervention
- Community outreach
- Care management
- Conflict management
- Analytical skills
- Client advocacy
- Regulatory compliance
- Motivational interviewing
Certification
- Sexual Assault Counselor
- Unusual Incident Investigator
Affiliations
Trainer
- First Aid/CPR
- Crisis Intervention
- Incident Management
- Project Adventure
- Fire Safety
Timeline
Disability Examiner
State of South Carolina
06.2023 - Current
Care Manager
Cape Atlantic Integrated Network for Kids
03.2015 - 12.2022
Crisis Mobile Response Worker
AtlantiCare Behavioral Health
11.2013 - 03.2015
Customer Relations / Admissions Coordinator
Genesis Healthcare
05.2012 - 11.2013
Commissary Manager
Keefe Commissary Network
05.2011 - 05.2012
Sexual Assault Counselor / Survivor Advocate
WoMen Against Rape
08.2010 - 04.2011
Program Specialist
Children / Adult Disability & Education Services
10.2003 - 12.2009
Residential Supervisor / QMRP
The Devereux Foundation
04.2002 - 10.2003
Assistant Director STAP Program
Child Guidance Resource Centers
06.2000 - 08.2001
Mental Health Worker
Child Guidance Resource Centers
10.1999 - 03.2002
Certificate - Victim Advocacy
NOVA
Master of Science - Human Services
Walden University
Certificate - Anti Human Trafficking
Vanguard University
Bachelor of Arts - Sociology
Pennsylvania State University
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