Jillary Cepeda
Lawrenceville
Summary
Organized and proactive professional with experience in administrative support, customer service, and team coordination. Skilled in computer use, documentation, and communication. Fast learner with a strong work ethic, and the ability to adapt quickly to new tasks and environments. Authorized to work in the U.S. And eager to grow within a manufacturing environment.
Overview
5
5
years of professional experience
Work History
Administrative Agent
Western Union
01.2023 - Current
- Managed transactions, cash handling, and reporting with accuracy.
- Provided administrative support, ensuring smooth daily operations.
- Ensured compliance with company policies and procedures.
- Delivered exceptional customer service, addressing inquiries, and resolving issues.
Store Supervisor
Fragance Boutique
01.2022 - 01.2023
- Led a team, ensuring efficient store operations, and customer satisfaction.
- Managed inventory, placed orders, and reported stock levels.
- Provided strong communication and administrative support to the team.
- Trained new staff and ensured excellent customer experiences.
Bank Assistant
Banco BOD
MARACAIBO
02.2020 - 11.2021
- Performed administrative duties and customer service in a high-volume bank setting.
- Used computer systems for account management, documentation, and reporting.
- Supported various banking functions, ensuring accuracy and efficiency.
Education
Bachelor's Degree - Nutrition and Dietetics
University of Zulia
Venezuela01.2020
Diploma - Physical Rehabilitation
University Rafael Belloso Chacin
Venezuela01.2020
Skills
- Computer Proficiency (Microsoft Office, POS systems)
- Team Collaboration and Communication
- Time Management and Organization
- Customer Service and Conflict Resolution
- Attention to Detail
- Bilingual: Spanish (native), English (intermediate)
Timeline
Administrative Agent
Western Union
01.2023 - Current
Store Supervisor
Fragance Boutique
01.2022 - 01.2023
Bank Assistant
Banco BOD
02.2020 - 11.2021
Bachelor's Degree - Nutrition and Dietetics
University of Zulia
Diploma - Physical Rehabilitation
University Rafael Belloso Chacin
Similar Profiles
David R RodriguezDavid R Rodriguez
Customer Service Representative at Western UnionCustomer Service Representative at Western Union
Dr Maitri UpadhyayDr Maitri Upadhyay
Senior AML Compliance Officer at Western UnionSenior AML Compliance Officer at Western Union
Diego Alonso Pereira CastroDiego Alonso Pereira Castro
Supervisor at Western UnionSupervisor at Western Union
Bhavin RathodBhavin Rathod
Leader - Product Strategy and Product Management for Europe at Western UnionLeader - Product Strategy and Product Management for Europe at Western Union
Kyle LucasKyle Lucas
Sales Professional at Victra VerizonSales Professional at Victra Verizon