Jillene Parmelee
Carlisle
Summary
Accomplished Residential Supervisor at CPARC with expertise in compliance monitoring and motivational leadership. Enhanced resident quality of life through individualized support plans and staff training. Proven track record in crisis intervention and team management, achieving a 20% improvement in resident satisfaction. Skilled in safety protocols and effective communication.
Overview
1
1
Certification
Work History
Residential Supervisor
CPARC
- Supervised daily operations to ensure safety and compliance within residential environment.
- Developed and implemented individualized support plans for residents, enhancing their quality of life.
- Coordinated training sessions for staff to improve service delivery and care practices.
- Monitored resident progress, providing feedback and adjusting care strategies as needed.
Education
High School Diploma -
Southside High School
Elmire,NY06-1986
Skills
- Resident relations
- Safety policies and procedures
- Team management
- Accurate record keeping
- Crisis intervention
- Staff scheduling
- Motivational leadership
- Emergency preparedness
- Compliance monitoring
- Scheduling proficiency
- Medical appointment scheduling
- Safety inspections
- Proficient in software
- Conflict mediation
- Budgeting expertise
- Budget monitoring
- Activities management
- Direct care staff oversight
- Team building and relationships
- Individual treatment plan supervision
- Group activities coordination
- Shift coverage
- Daily living assistance
- Safety practices
- Security procedures
- Meal preparation
- Role modeling
- Client relationship management
- Activity planning
- Interpersonal relationships
- Policy enforcement
- Behavior monitoring
- Crisis management
- Resident monitoring
- Academic support
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- HIPAA compliance
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Call answering and routing
- Decision-making
- Mental health awareness
- Safety standards and compliance
- Conflict de-escalation
- Staff communication
- Counseling techniques
- Relationship building
- Positive reinforcement
- Wound care
- Microsoft office
- Emotional support
- Case planning
- Team building
- Safety protocols
- Task prioritization
- Resident satisfaction
- Self motivation
- Resident supervision
- Behavioral management
- Interpersonal skills
- Conflict resolution
- Analytical thinking
- Diversity and inclusion
- Goal setting
- Professionalism
- General housekeeping
- Incident reporting
- Interpersonal communication
- Team supervision
- Resourcefulness
- Staff training
- Life skills development
- Preventive Maintenance
- Time management abilities
- Continuous improvement
- Issue resolution
- Adaptability
- Written communication
- Ambulation assistance
- Administrative duties
- Equipment setup
Certification
Medication Administration, CPR, supervisor
Timeline
Residential Supervisor
CPARC
High School Diploma -
Southside High School