Jillian Bowersox
Shippensburg
Summary
Dedicated team member with proven customer service skills. Known for attention to detail and a positive attitude, driving memorable dining experiences and effective teamwork.
Overview
4
4
years of professional experience
Work History
Team Member
Panera Bread
2025.10 - Current
- Prepared food items according to standard recipes and presentation guidelines.
- Maintained cleanliness of dining area and kitchen equipment to ensure safety standards.
- Provided excellent customer service by taking orders and addressing customer inquiries.
- Assisted in inventory management by restocking supplies and tracking product levels.
Server / Line Cook
Denny's
2025.06 - 2025.09
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to enhance service efficiency during peak hours.
- Processed customer orders accurately using point-of-sale system.
Server / Prep Cook
Cracker Barrel Old County Store
2023.12 - 2024.08
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Accurately took and processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely preparation of food and beverages.
- Maintained cleanliness and organization of dining area in compliance with health standards.
Team Member
Chick-fil-A
2021.10 - 2022.02
- Collaborated with team members to optimize workflow during peak hours for efficiency.
- Supported training of new employees on operational procedures and service expectations.
- Adhered to health regulations while preparing food and handling equipment properly.
- Enhanced customer satisfaction through attentive service and quick resolution of issues.
Education
Bachelor of Science - International Business Management
Shippensburg University of Pennsylvania
Shippensburg, PA2028-06
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Panera Bread
2025.10 - Current
Server / Line Cook
Denny's
2025.06 - 2025.09
Server / Prep Cook
Cracker Barrel Old County Store
2023.12 - 2024.08
Team Member
Chick-fil-A
2021.10 - 2022.02
Bachelor of Science - International Business Management
Shippensburg University of Pennsylvania