Jillian Bowersox
Shippensburg
Summary
Dedicated team member with proven customer service skills. Known for attention to detail and a positive attitude, driving memorable dining experiences and effective teamwork.
Overview
4
4
years of professional experience
Work History
Team Member
Panera Bread
Chambersburg, PA
10.2025 - Current
- Prepared food items according to standard recipes and presentation guidelines.
- Maintained cleanliness of dining area and kitchen equipment to ensure safety standards.
- Provided excellent customer service by taking orders and addressing customer inquiries.
- Assisted in inventory management by restocking supplies and tracking product levels.
Server / Line Cook
Denny's
Mechanicsburg, PA
06.2025 - 09.2025
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to enhance service efficiency during peak hours.
- Processed customer orders accurately using point-of-sale system.
Server / Prep Cook
Cracker Barrel Old County Store
Mechanicsburg, PA
12.2023 - 08.2024
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Accurately took and processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely preparation of food and beverages.
- Maintained cleanliness and organization of dining area in compliance with health standards.
Team Member
Chick-fil-A
Mechanicsburg, PA
10.2021 - 02.2022
- Collaborated with team members to optimize workflow during peak hours for efficiency.
- Supported training of new employees on operational procedures and service expectations.
- Adhered to health regulations while preparing food and handling equipment properly.
- Enhanced customer satisfaction through attentive service and quick resolution of issues.
Education
Bachelor of Science - International Business Management
Shippensburg University of Pennsylvania
Shippensburg, PA06-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Panera Bread
10.2025 - Current
Server / Line Cook
Denny's
06.2025 - 09.2025
Server / Prep Cook
Cracker Barrel Old County Store
12.2023 - 08.2024
Team Member
Chick-fil-A
10.2021 - 02.2022
Bachelor of Science - International Business Management
Shippensburg University of Pennsylvania