Jillian N. Myers
Philadelphia
Summary
Dynamic Building Services Manager at The Salvation Army, skilled in event planning and vendor management. Proven track record in policy writing and budget management, leading teams to enhance operational efficiency. Adept at effective communication, fostering strong relationships with stakeholders, and driving successful project outcomes. Committed to delivering exceptional service and support.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Building Services/Property Department Manager
The Salvation Army, Divisional Headquarters
Philadelphia
01.2022 - Current
- Composed customer and vendor correspondence
- Managed event planning for conferences of 100+ participants, including hotel/catering/breakout session and transportation scheduling
- Proficient in Microsoft 365 and Outlook
- Proficient in Adobe Software Program
- Served for four years in supervisory capacity of paid and volunteer staff
- Preparing and tracking of all requests for Personnel and the Hr Department
- Establish Policies and Procedures for the Personnel Department regarding Education, Conferences, Post Retirement Services and Leadership Board submission with HR.
- Prepare and process payment and billing to vendors
- Code and process smartdata for multiple department heads and supervisors
- Processed confidential information with Keepsafe
- Back up for Volgistics Volunteer Database and PA Act 153
- Assist with processing property maintenance and capital project's request
- Obtain and secure contract for property maintenance for headquarters and field locations
Administrative Assistant to Divisional Secretary and Property Department
The Salvation Army, Divisional Headquarters
Philadelphia
08.2017 - 01.2022
- Coordinated communication between departments and external partners.
- Supported the preparation of reports and presentations for leadership meetings.
- Facilitated onboarding of new employees through orientation sessions.
- Provided administrative support to various projects and initiatives within the organization.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
Administrative Assistant to Women's Ministries and Personnel Department
The Salvation Army, Divisional Headquarters
Philadelphia
08.2015 - 09.2017
- Managed office supplies and inventory for efficient daily operations.
- Assisted in scheduling meetings and coordinating appointments for staff.
- Maintained accurate records of correspondence and documentation for reference.
- Supported event planning and logistics for community outreach initiatives.
- Prepared reports and presentations to support departmental activities.
- Communicated effectively with clients and staff to address inquiries promptly.
- Organized files and maintained a clutter-free workspace for improved productivity.
- Collaborated with team members to streamline administrative processes and workflows.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Senior's and Corps Program Director
The Salvation Army, Philadelphia Citadel Corps
Philadelphia
10.2014 - 08.2015
- Various Church program organization and development
- Leadership of Seniors Programs
- Management of Internship Program
- Administrative organization and reporting, including statistical and written reports
- Responsible for maintenance of food pantry and distribution of food baskets
- Developed new programs to assist clients with budgeting, cooking, and nutrition
- Processed applications for financial assistance (such as scholarships for after-school program and day camp)
- Reported and tracked monthly statistics
- Maintained list of referrals and area services to clients
- Ensured compliance with state regulations regarding childcare facilities
- Provided customer service to parents of children in day care program
- Provided one on one instruction in after school program
- Provided leadership to a youth activities (Spring Valley/Philadelphia Citadel/Roxborough Citadel)
Day Care Administrative Assistant
The Salvation Army, Philadelphia Citadel Corps
Philadelphia
06.2012 - 10.2014
- Managed scheduling and calendar for multiple staff members at local community center.
- Prepared correspondence and documentation for meetings and events organized by the Corps.
- Assisted in organizing donation drives to benefit families in need within the community.
- Maintained filing systems and updated records to ensure efficient information retrieval.
- Facilitated communication between departments to streamline workflow and improve collaboration.
- Handled inquiries from the public, offering information about services provided by the organization.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Social Ministries Caseworker (Program Change)
The Salvation Army, Spring Valley Corps
Spring Valley
12.2011 - 05.2012
- Represents The Salvation Army at various internal and external events, including community events, public relations events and fundraisers
- Manages program budgets including contract and grant obligations
- Prepared reports for non-profit organization compliant with agency requirements
- Applications Facilitator for the Neighborhood Fund, United Water Cares and holiday assistance
- Provided one on one instruction in after school program
Administrative Assistant
The Salvation Army, Spring Valley Corps
Spring Valley
10.2009 - 12.2011
- Managed daily office operations and maintained a welcoming environment for visitors.
- Coordinated scheduling for meetings, events, and volunteer activities within the community.
- Assisted in organizing donation drives and community outreach programs for local families.
- Maintained accurate records of donations, volunteers, and service requests in databases.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Conducted research on various topics as requested by management.
- Developed and maintained filing systems for confidential documents and records.
Temporary Program Assistant/Secretary
The Salvation Army Territorial Headquarters
West Nyack
07.2009 - 10.2009
- Maintained accurate records for certificates in Continuing Education in the Emergency Disaster Training Department
- Managed event planning for conferences of 100+ participants, including hotel/catering/breakout session and transportation scheduling
- Maintained data base for all volunteer activity in the Salvation Army Eastern Territory within the Emergency Disaster Department
Teachers Assistant
Tutor Time Daycare
Strongsville
01.2009 - 06.2009
- Support creativity in children
- Maintain a secure and nurturing environment
- Organize structured activity
Fundraising Support Specialist
Broome Community College
Binghamton
09.2008 - 10.2008
- Fund-Raising Representative for Broome Community College
- Provided customer service in data processing environment
Education
High School Diploma -
Christian Community School
Grafton, OH06-2007
Some College (No Degree) -
SUNY Broome Community College
Binghamton, NYSkills
- Event planning
- Vendor management
- Microsoft Excel
- Policy writing
- Budget management
- Customer relationship management
- Team leadership
- Effective communication
- Project coordination
- Vendor relationship management
- Personnel management
- Staff development
- Conflict de-escalation
- Verbal and written communication
- Work planning and organization
Certification
PA Notary
Timeline
Building Services/Property Department Manager
The Salvation Army, Divisional Headquarters
01.2022 - Current
Administrative Assistant to Divisional Secretary and Property Department
The Salvation Army, Divisional Headquarters
08.2017 - 01.2022
Administrative Assistant to Women's Ministries and Personnel Department
The Salvation Army, Divisional Headquarters
08.2015 - 09.2017
Senior's and Corps Program Director
The Salvation Army, Philadelphia Citadel Corps
10.2014 - 08.2015
Day Care Administrative Assistant
The Salvation Army, Philadelphia Citadel Corps
06.2012 - 10.2014
Social Ministries Caseworker (Program Change)
The Salvation Army, Spring Valley Corps
12.2011 - 05.2012
Administrative Assistant
The Salvation Army, Spring Valley Corps
10.2009 - 12.2011
Temporary Program Assistant/Secretary
The Salvation Army Territorial Headquarters
07.2009 - 10.2009
Teachers Assistant
Tutor Time Daycare
01.2009 - 06.2009
Fundraising Support Specialist
Broome Community College
09.2008 - 10.2008
High School Diploma -
Christian Community School
Some College (No Degree) -
SUNY Broome Community College