Jim McCloskey
Philadelphia
Summary
Dynamic project assistant with a proven track record at the School District of Philadelphia, adept at guiding families through complex enrollment processes. Skilled in database entry and problem-solving, I successfully enrolled over 1,000 students facing hardships, ensuring access to education while fostering collaboration across departments. Committed to professionalism and customer service excellence.
Overview
5
5
years of professional experience
Work History
Project Assistant
School District of Philadelphia
03.2024 - Current
- Provided guidance to hundreds of families on school selection and enrollment processes, drawing upon a firm understanding of SIS and Avela
- Enrolled over 1,000 students experiencing homelessness and hardship, ensuring their access to education and critical support
- Coordinated with cross-functional departments, including the Office of Student Rights and Responsibilities and the Office of Diverse Learners to ensure effective placement of dozens of students with lateral or safety transfer needs
- Collaborated with school secretaries and leadership to efficiently resolve enrollment conflicts and provide timely information on registration
Project Coordinator
Worldgatellc
05.2023 - 03.2024
- Effectively balanced front desk responsibilities with active participation in enrollment projects and the resolution of complex registration requests
- Traveled to various school campuses and external locations to provide direct registration and enrollment support and information to families
- Contributed to a collaborative work environment by actively engaging in team-building activities, staff meetings, and ongoing professional trainings
- Supported thousands of students during the critical School Opening period as an OSEP team member, efficiently managing high volumes of inquiries and needs
Teaching Assistant
YALE PA
01.2020 - 05.2023
- Entered comprehensive daily behavioral data, maintaining accurate records for student progress and individualized support.
- Applied analytical and empathetic problem-solving to resolve student conflicts, ensuring a safe and productive learning environment
- De-escalated stressful and volatile situations using calm, strategic communication for effective conflict resolution.
- Collaborated with lead staff on lesson plan development and classroom organization.
Education
Bachelor of Arts - Psychology
Temple University
Philadelphia, PA12-2017
Skills
- Administrative support
- Team support
- Database entry
- Problem-solving abilities
- Critical thinking
- Adaptability and flexibility
- Professionalism
- Customer service
Timeline
Project Assistant
School District of Philadelphia
03.2024 - Current
Project Coordinator
Worldgatellc
05.2023 - 03.2024
Teaching Assistant
YALE PA
01.2020 - 05.2023
Bachelor of Arts - Psychology
Temple University
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