Jim Steffey
Jefferson Hills,PA
Summary
Results-driven VP with a strong focus on strategic planning, team leadership, and operational efficiency. Proven success in driving process improvements and enhancing sales relationships to achieve business objectives.
Overview
23
23
years of professional experience
Work History
VP, Distribution & Administration
Butler Gas Products
McKees Rocks, PA
08.2021 - Current
- Manage 3 Departments across Sales and Operations
- Manage 6 Direct Reports
- Directed strategic initiatives to enhance operational efficiency across departments.
- Collaborated with cross-functional teams to implement process improvements and reduce overhead costs.
- Oversaw budget management, ensuring alignment with corporate financial objectives and resource allocation.
- Cultivated relationships with key stakeholders to drive business development and customer satisfaction initiatives.
- Facilitated training programs for staff to improve performance and ensure adherence to best practices.
- Established performance metrics to evaluate departmental success and guide strategic planning efforts.
- Spearheaded project management efforts, coordinating timelines and deliverables across multiple teams.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Identified opportunities to improve business process flows and productivity.
Sales Support Specialist
Matheson Gas
West Mifflin, PA
01.2010 - 07.2021
- Built Annual Sales Budgets for 8 Professional Salesman
- Managed daily Sale Activities
- Trained and proficient on Cryogenic Liquid Applications
- Coordinated sales support activities, ensuring timely processing of customer orders and inquiries.
- Managed inventory levels, facilitating seamless order fulfillment and minimizing stock discrepancies.
- Developed and maintained strong relationships with customers, providing exceptional service and addressing concerns promptly.
- Collaborated with sales team to streamline processes, enhancing efficiency in lead tracking and follow-up procedures.
- Build Sales Budgets
- Assist Regional Manager with all Sales Activities
Site Manager
Valley National Gases
West Mifflin, PA
01.2003 - 12.2010
- Managed Customer Service Team
- Managed jewel accounts worth excess 3.5 million annually
- Oversaw daily operations, ensuring safety compliance and efficiency in site management.
- Coordinated logistics for gas distribution, optimizing delivery schedules and routes.
- Implemented quality control measures, enhancing product reliability and customer satisfaction.
- Trained and mentored staff on operational best practices, fostering team development.
- Managed Acetylene Production Plant
- Managed High Pressure Gas Cylinder Plant
- Managed Customer Service Team and Call Center
Education
Bachelor of Science - Information And Computer Systems
Robert Morris University
Coraopolis, PA05-2003
Associate of Science - Computer And Information Systems Security
ICM School of Business
Pittsburgh, PA05-2000
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Problem Solving
- Operations and Sales Minded
- Multi-Tasking
- Client relationship building
- Strategic planning
- Staff development
Timeline
VP, Distribution & Administration
Butler Gas Products
08.2021 - Current
Sales Support Specialist
Matheson Gas
01.2010 - 07.2021
Site Manager
Valley National Gases
01.2003 - 12.2010
Bachelor of Science - Information And Computer Systems
Robert Morris University
Associate of Science - Computer And Information Systems Security
ICM School of Business