Jiovanny Mentor
Sharon Hill
Summary
Dedicated professional with experience as a Ramp Agent at UPS, demonstrating strong problem-solving skills and a commitment to safety. Proven ability to enhance operational efficiency and reduce damage claims through meticulous handling of sensitive cargo. Recognized for dependable teamwork and leadership in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Ramp Agent
United Parcel Service, UPS
05.2019 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Maintained clean, orderly work environment free of hazards.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Library Volunteer
Sharon Hill Public Library
07.2015 - 09.2015
- Maintained clean, safe library environments for optimized customer comfort.
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Performed basic book reshelving and obtained items from book drop.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
Education
Associate of Engineering Science - Computer Science
Delaware County Community College
Media, PA08-2023
Skills
- Problem-solving
- Customer service
- Team leadership
- Dependable and responsible
Languages
English
Full Professional
Timeline
Ramp Agent
United Parcel Service, UPS
05.2019 - Current
Library Volunteer
Sharon Hill Public Library
07.2015 - 09.2015
Associate of Engineering Science - Computer Science
Delaware County Community College
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