Joan M Alexander
Philadelphia
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
21
21
years of professional experience
Work History
Leasing agent
Jefferson at Westtown
09.2024 - 06.2025
Leasing agent
Rise Residential LLC
Philadelphia
06.2024 - 09.2024
Leasing agent
Montium Properties
Philadelphia
03.2020 - 05.2024
- Executed excellent customer service skills in responding within a 24 hour grace period.
- Exceeded goals by meeting a 98% occupancy rate.
- Performed detailed analysis of target markets and developed successful marketing strategies for several multi-family properties.
- Interacted with diverse populations and provided excellent customer service.
- Introduced prospective tenants to units available and performed tours of premises.
- Maintained and delivered emergency 24-hour on-call service for tenants on building issue.
Leasing Manager
Courtyard at Bensalem
Bensalem
11.2017 - 01.2020
- Interacted with diverse populations and provided excellent customer service.
- Introduced prospective tenants to units available and performed tours of premises.
Leasing agent
Mansion at Bala
Philadelphia
09.2011 - 11.2016
- Executed excellent customer service skills in responding within a 24 hour grace period.
- Performed detailed analysis of target markets and developed successful marketing strategies for several multi-family properties.
Property Manager
Ashley Court Apartments
Philadelphia
01.2004 - 12.2010
Education
Degree -
George Washington High School
Philadelphia, paSkills
- Direct operations
- Time management
- Sale Marketing
- Knowledge in Fair housing
- Property Management
- Scheduling contractors and maintenance
- Man Showing apartment and making use work is completed
- Programs One Site
- Yardi
- CRM
- Iloveleasing
- Market analysis
- Lease administration
- Customer service
Projects
Worked on many projects on several properties like remodeling apartment, working with the contractors
Awards
2021, Made Leasing agent of the year
Programs
- One Site
- Yardi
- CRM
- Iloveleasing
Timeline
Leasing agent
Jefferson at Westtown
09.2024 - 06.2025
Leasing agent
Rise Residential LLC
06.2024 - 09.2024
Leasing agent
Montium Properties
03.2020 - 05.2024
Leasing Manager
Courtyard at Bensalem
11.2017 - 01.2020
Leasing agent
Mansion at Bala
09.2011 - 11.2016
Property Manager
Ashley Court Apartments
01.2004 - 12.2010
Degree -
George Washington High School