Joanna Evans
Brownsville
Summary
Bilingual professional with extensive client interaction and engagement skills. Experience in direct client services, end-to-end Program Management, fund development and supervisory positions. Seeking opportunities to share applicable skills and talents with innovative and mission-driven agency with the aim of impacting our community’s lives and opportunities in positive ways. Fluent in English and Spanish.
Overview
10
10
years of professional experience
Work History
Case Manager
Southwest Key Programs- Casa Antigua
04.2022 - Current
- Responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file
- Conducted initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth
- Determined options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable
Guardianship Specialist
Texas Health And Human Services
03.2021 - 08.2021
- Performed guardianship services work obtaining information and conducting evaluations of an individual's capacity and need for guardianship services, assuming care and control in all aspects of a ward's life, and handling financial affairs and the estate of a ward.
- Managed the estate of the ward when applicable, as ordered by the court, and ensures all legal, financial and ethical laws and policies are followed.
- Assesses the need for guardianship; explores and/or identifies least restrictive alternatives; completed assessment timely; assumed care, control and protection of the ward; contacted the ward monthly; arranged for shelter and basic health and safety needs; provided oversight of medical and psychiatric care and arranged for education, training, rehabilitation and social services; monitored facility trust funds; assessed continued need for guardianship.
Residential Coordinator/ QIDP
PermiaCare
10.2019 - 03.2021
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Responsible for supervising and coordinating the input of professional and paraprofessional disciplines in the development and modification of consumer programs.
- Scheduled and chaired Interdisciplinary Team meetings to develop and revise Individual Program Plans and resolved conflicts between expectations, assessments and performance.
- Supervisor for Host Home Companion Care(Foster Care)
- Supervisor for HCS/ICF Group homes
- Recruited, hired and trained employees, providing day-to-day direction and guidance for Individuals with Intellectual Disabilities.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Service Coordinator
PermiaCare
10.2016 - 10.2019
- Managed caseload of up to 40 individuals and families.
- Designed individualized service plans that took into account clients' goals and preferences.
- I monitored all individual services for quality, appropriateness of referrals and client satisfaction. I developed comprehensive plans incorporating person directed outcomes and goals
- Maintained accurate records and full compliance with state regulations and agency guidelines.
- Conducted monthly home visits to ensure individuals received appropriate services.
Child Protective Investigator
State Of Texas - Health And Human Services Commiss
04.2014 - 04.2016
- Documented all relevant information by filling out forms and completing case reports.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Visited homes, inspected surroundings and interviewed family members.
- Maintained case records and legal documentation.
- Attended court proceedings, submitted documents and offered testimony.
- Responded to claims of abuse, neglect or safety concerns.
- Documented data and completed accurate updates to case records.
Education
Bachelor of Arts - Early Childhood Education
Sul Ross State University
Eagle Pass, TX05.2008
Associate of Arts - Education
Southwest Texas Junior College
Eagle Pass, TX05.2005
Skills
- Excellent work ethic
- Flexible & Adaptable
- Computer skills
- Data management
- Training & Development
- Planning and Coordination
- Team Leadership
Timeline
Case Manager
Southwest Key Programs- Casa Antigua
04.2022 - Current
Guardianship Specialist
Texas Health And Human Services
03.2021 - 08.2021
Residential Coordinator/ QIDP
PermiaCare
10.2019 - 03.2021
Service Coordinator
PermiaCare
10.2016 - 10.2019
Child Protective Investigator
State Of Texas - Health And Human Services Commiss
04.2014 - 04.2016
Bachelor of Arts - Early Childhood Education
Sul Ross State University
Associate of Arts - Education
Southwest Texas Junior College
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