Joanna Topolewska
Carlisle
Summary
Organized, creative and friendly worker with professional customer service skills. Detail-oriented and able to learn new tasks quickly and effectively.
Overview
9
9
years of professional experience
Work History
Stay-at-home Mom
Self-employeed
02.2021 - Current
- Self-motivated, with a strong sense of personal responsibility
- Managed household and family responsibilities, including childcare and housekeeping
- Developed strong organizational and time management skills
- Proven ability to learn quickly and adapt to new situations
Receptionist
Hotel "Palace"
01.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Organized, maintained and updated information in computer databases
- Collected room deposits, fees, and payments
- Learned and adapted quickly to new technology and software applications
- Demonstrated adaptability during busy periods by multitasking
Waitress
NATO, JFTC
07.2018 - 11.2019
- Customer service and organization of coffee breaks for military meetings
- Set up of banquet food stations and service to multiple dining areas
- Skilled at working independently and collaboratively in a team environment
- Exhibited strong multitasking abilities
- Managed time efficiently in order to complete all tasks within deadlines
Catering Server and Waitress
PW GRAN II - Catering Services
09.2015 - 07.2018
- Provided catering services, organization of special events and conferences
- Worked with banquet manager to coordinate event set up and schedule
- Loaded and unloaded catering trucks and arranged linens, table settings according to seating plan
- Helped to set up of banquet food station
- Provided excellent customer service by greeting and taking care of guests
- Worked as bartender in Opera nova
Education
High School Diploma -
Gastronomy And Hotel Management School
Bydgoszcz, Poland06.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Organization and Time Management
Languages
Polish
Native or Bilingual
Timeline
Stay-at-home Mom
Self-employeed
02.2021 - Current
Receptionist
Hotel "Palace"
01.2020 - 01.2021
Waitress
NATO, JFTC
07.2018 - 11.2019
Catering Server and Waitress
PW GRAN II - Catering Services
09.2015 - 07.2018
High School Diploma -
Gastronomy And Hotel Management School
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