Joanne Haynes
Gettysburg
Summary
Compassionate and dependable Medical Assistant with over 17 years of experience providing quality patient care in fast-paced healthcare settings. Skilled in both clinical and administrative duties, with a strong focus on patient advocacy, teamwork, and delivering efficient, professional care. Dedicated to supporting providers while ensuring a positive experience for every patient.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Medical Assistant
WellSpan Health-Gettysburg College/Urgent Care
Gettysburg, PA
02.2024 - Current
- Assist physicians and nurses in patient examinations, procedures, and treatments
- Perform basic laboratory tests including collecting specimens and conducting routine tests
- Scheduling appointments for patients, coordinating with other departments as needed
- Take vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Medical Assistant/Administrative Assistant
PrimeCare Medical Inc
Gettysburg, PA
02.2022 - 02.2024
- Performed initial intake screening on new receptions, (vital signs and completion of all intake forms per written protocol).
- Contacted pharmacies to verify medications and medical information.
- Obtain lab specimens as ordered by the physician (to include Venipunctures).
- Performs various treatments ordered by a Physician.
- Maintained accurate medication records to ensure compliance and patient safety.
- Administers tuberculin skin testing on new intakes and on annual follow-ups due on all inmates/patients.
- Prepared and typed various reports, letters, and memoranda for administrative use.
- Answered incoming telephone calls and processed inquiries efficiently.
- Organized and maintained a filing system to ensure information confidentiality.
- Executed additional duties and responsibilities as assigned by supervisors.
Medical Assistant
Gettysburg Cancer Center
Gettysburg, PA
02.2021 - 03.2022
- Accessed, documented, and monitored vital signs for patients within outpatient setting, supporting ongoing patient care
- Organized charts, documents, and Microsoft Excel spreadsheets to maintain accurate patient records
- Administered rapid tests for COVID, contributing to timely detection and response
- Assisted radiation therapists when needed, ensuring smooth clinical operations
Clinical Research Coordinator
Gettysburg Cancer Center
Gettysburg, PA
04.2020 - 02.2021
- Adhered to standards in data collection, research protocols, and regulatory reporting, ensuring compliance with clinical trial requirements
Medical Assistant-Surgical Scheduler/Coordinator
Wellspan Health-Urology
Gettysburg, PA
04.2015 - 08.2019
- Work with appropriate sources to coordinate precertification requirements
- Reviews physician recommendations, patient demographics, and patient health history to ascertain appropriate pre-admission testing and verify insurance coverage and eligibility
- Answers telephones, routes callers, takes messages and provides routine information to callers
- Performs related receptionist and clerical functions as required.
Education
Medical Assisting -
Kaplan Career Institute
Harrisburg, PA10-2009
Skills
- Clinical documentation
- Medical Office Experience
- Patient rooming, support & care
- Microsoft Word/Excel/Outlook
- Vital signs
- Medication administration: Oral, Topical, Intramuscular, & Subcutaneous
- Intake Experience
- Specimen processing
- Data entry
- Venipuncture & phlebotomy
- Patient scheduling coordination
- Electrocardiography (EKG)
- First aid
- Specimen collection
- Research protocol
- Effective time management
- Epic
- Allscripts
- Basic life support
- Insurance verification
- Extensive medical assisting
- Surgical/Sterile preparation
- Precertification coordination
Certification
- CPR Certification
- BLS Certification
- First Aid Certification
- Driver's License
- Epic Certification
- AED Certification
Timeline
Medical Assistant
WellSpan Health-Gettysburg College/Urgent Care
02.2024 - Current
Medical Assistant/Administrative Assistant
PrimeCare Medical Inc
02.2022 - 02.2024
Medical Assistant
Gettysburg Cancer Center
02.2021 - 03.2022
Clinical Research Coordinator
Gettysburg Cancer Center
04.2020 - 02.2021
Medical Assistant-Surgical Scheduler/Coordinator
Wellspan Health-Urology
04.2015 - 08.2019
Medical Assisting -
Kaplan Career Institute