Joanne M Randell
COPPERHEAD REFINISHING
Downingtown
31
years of professional experience
Experienced activities professional with strong focus on enhancing participant engagement and well-being. Skilled in organizing and implementing diverse recreational activities, promoting teamwork, and adapting to changing needs. Reliable team player known for achieving results and fostering positive environments. Proficient in communication, coordination, and creative problem-solving.
Work History
Front desk Coordinator
5 Years 11 Months- Assisted customers with inquiries
- Managed scheduling for appointments
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate records for client services.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
OWNER
24 Years 8 Months- Aquatic and Land Fitness Business
- Operated Business in Local Senior Fitness Facility
- Developed strategic partnerships to enhance community engagement and brand visibility
- Personally Contributed time in Residential Programs
and activities not related to operation of business
- Oversaw daily operations, ensuring efficiency and quality in service delivery.
- Developed client programs to enhance engagement and meet diverse needs across age groups
- Developed marketing strategies to promote fitness services and attract new clients.
- Analyzed market trends to identify opportunities for service expansion and innovation.
- Implemented training programs to elevate staff performance and operational standards.
Education
BS - HEALTH & PHYSICAL ED
Graduate Assistant - Teacher Behavior, Master Level Studies
Skills
Customer service
Senior living expertise
Activity planning and coordination
Documentation skills
Problem-solving abilities
Safety procedures
Collaboration
Teamwork skills
Excellent communication skillskills
Active listening
Interpersonal skills
Timeline
Front desk Coordinator
COPPERHEAD REFINISHING
03.2020 - 02.2026Read More
OWNER
AQUATICS IS, INC
07.1995 - 03.2020Read More
SPRINGFIELD COLLEGE
BS from HEALTH & PHYSICAL ED
Read More
TEMPLE UNIVERSITY
Graduate Assistant from Teacher Behavior, Master Level Studies
Read More