Joavon Dejesus
Allentown
Summary
Dynamic and dedicated professional with extensive experience in food service and customer interaction, notably at P.P.L Center. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in food handling and equipment operation, consistently maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Concession Cook
P.P.L Center
Allentown, PA
09.2022 - 04.2025
- Prepared and cooked a variety of concession foods, ensuring high-quality taste and presentation.
- Maintained cleanliness and organization of food preparation areas to comply with health regulations.
- Collaborated with team members to efficiently fulfill customer orders during peak service times.
- Monitored inventory levels, assisting in ordering supplies to prevent shortages and ensure continuity.
Prep Cook
Queen City BBQ
Allentown, PA
04.2021 - 07.2021
- Prepared ingredients according to recipes and specifications for menu items.
- Ensured kitchen cleanliness and maintained food safety standards consistently.
- Assisted chefs in executing daily specials, enhancing menu offerings.
- Operated kitchen equipment safely and efficiently, adhering to operational standards.
Dishwasher
Grain
Allentown, PA
05.2019 - 04.2021
- Operated dishwashing equipment to ensure cleanliness and sanitation of all kitchen utensils.
- Maintained a steady workflow to support kitchen staff during peak service hours.
- Assisted in training new team members on proper cleaning techniques and safety protocols.
- Implemented efficient dish-stacking methods to optimize space and improve workflow.
Warehouse Worker/Forklift Operator
NFI
Breinigsville, PA
06.2020 - 12.2020
- Operated forklifts to transport materials efficiently within warehouse environment.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Collaborated with team members to optimize workflow and maintain safety standards.
- Conducted regular inspections of equipment and facilities to uphold maintenance protocols.
Cashier
McDonald's Fast Food Restaurant
Los Angeles, CA
01.2019 - 03.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing prompt and courteous service.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
Carwasher
Florida Carwash
Brandon, FL
04.2017 - 11.2017
- Operated high-pressure washing equipment to clean vehicles efficiently.
- Applied wax and polish to enhance vehicle appearance and protection.
- Maintained cleanliness of work area to ensure safety and organization.
- Inspected vehicles for damage prior to washing to avoid customer disputes.
Creamery Attendat
Steak and Shake
Brandon, FL
08.2017 - 09.2017
- Provided excellent customer service while taking orders and serving food.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with team members to efficiently manage high-volume service periods.
Cashier
Dorney Park
Allentown P.A
04.2011 - 06.2011
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted guests with inquiries, enhancing overall customer experience.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - General Studies
Dieruff
Allentown, PASkills
- Customer service
- Surface cleaning
- Food handling
- Frying
- Teamwork
- Team player
- Multitasking and organization
- Equipment operation
Timeline
Concession Cook
P.P.L Center
09.2022 - 04.2025
Prep Cook
Queen City BBQ
04.2021 - 07.2021
Warehouse Worker/Forklift Operator
NFI
06.2020 - 12.2020
Dishwasher
Grain
05.2019 - 04.2021
Cashier
McDonald's Fast Food Restaurant
01.2019 - 03.2019
Creamery Attendat
Steak and Shake
08.2017 - 09.2017
Carwasher
Florida Carwash
04.2017 - 11.2017
Cashier
Dorney Park
04.2011 - 06.2011
No Degree - General Studies
Dieruff