Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodi Sainato Fry

Norwood

Summary

Experienced Mortgage Loan Processor with 10+ years in the mortgage and lending industry, specializing in managing complex loan pipelines, ensuring regulatory compliance, and maintaining exceptional borrower and lender relationships. Highly organized and detail-oriented, with expertise in Encompass, Calyx Point, and Microsoft Office Suite. Returning to the workforce after a period as a stay-at-home parent, bringing renewed focus, adaptability, and strong multitasking abilities to a Senior Mortgage Loan Processor role.

Overview

23
23
years of professional experience

Work History

Stay-at-Home Parent
01.2018 - Current
  • Managed all aspects of household operations, scheduling, and budgeting with attention to organization and efficiency.
  • Volunteered in school and community programs, strengthening interpersonal and leadership skills.
  • Continued professional development through self-study in mortgage compliance and technology updates.

Mortgage Specialist

Randstad / Wells Fargo
05.2009 - 02.2018
  • Evaluated borrower income, assets, and credit data for mortgage qualification and compliance.
  • Entered loan data into Wells Fargo’s DOS-based mortgage software systems.
  • Coordinated with borrowers, title companies, and mortgage consultants to ensure smooth closings.

Office Manager

Empire Mortgage Services
09.2006 - 06.2008
  • Supervised productivity of all loan officers and coordinated workflow for timely processing.
  • Supported company leadership with policy and procedure implementation.
  • Maintained compliance records and handled data entry in Calyx Point.

Office Manager / Senior Loan Processor

City Lending Group
02.2005 - 06.2006
  • Managed daily office operations and supervised loan officer activities.
  • Prepared bi-weekly payroll, ensured accurate state licensing documentation, and monitored compliance.
  • Processed brokerage checks for funded loans and generated monthly profit statements.

Mortgage Loan Processor

National Future Mortgage
07.2002 - 12.2003
  • Managed pipeline of 70+ loans, including FHA, VA, and Conventional.
  • Verified documentation, ordered credit reports, and coordinated closings.
  • Trained new processors and maintained strong communication between borrowers and lenders.

Education

Nursing Studies

Community College of Philadelphia
Philadelphia, PA
01.2014

Skills

  • Mortgage & Loan Processing: Loan origination, file review, underwriting documentation, closing coordination, compliance, FHA/VA/Conventional loans
  • Software & Technology: Encompass, Calyx Point, Microsoft Word, Excel, PowerPoint, Google Workspace
  • Administrative & Analytical: Data entry accuracy, documentation management, pipeline tracking, reporting, and quality control
  • Professional Strengths: Exceptional attention to detail, time management, client communication, multitasking, problem-solving, and teamwork

Timeline

Stay-at-Home Parent
01.2018 - Current

Mortgage Specialist

Randstad / Wells Fargo
05.2009 - 02.2018

Office Manager

Empire Mortgage Services
09.2006 - 06.2008

Office Manager / Senior Loan Processor

City Lending Group
02.2005 - 06.2006

Mortgage Loan Processor

National Future Mortgage
07.2002 - 12.2003

Nursing Studies

Community College of Philadelphia
Jodi Sainato Fry