Summary
Overview
Work History
Education
Skills
Timeline
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Jodie C Dimmick

Dillsburg,PA

Summary

Organized administrative professional prepared for clerical tasks . Proven ability to handle communications, maintain records, and support team functions effectively at Equipment Dept. Known for reliability and adaptability, ensuring smooth operations and positive outcomes.

While at Morefield Communications, Inc., I met with customers directly to achieve all necessities programming needs and training of their new telecommunications system. Proven track record of reliability to the customer and employer.

Overview

33
33
years of professional experience

Work History

Clerical Assistant

Equipment Depot
01.2005 - 08.2014
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Contributed to a positive work environment through professional behavior and maintaining high confidentiality standards at all times.
  • Supported office staff by proactively taking on additional tasks during peak periods, alleviating workload pressure.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Communications Trainer & Technical Representative

Morefield Communications, Inc.
03.1981 - 03.2001
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Enhanced customer satisfaction by providing timely and effective technical support to clients.
  • Acted as liaison between customers, sales representatives, and engineering teams, fostering strong working relationships among departments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Conducted post-training follow-ups with participants to ensure long-term success and ongoing development of communication skills.
  • Built strong relationships with clients through consistent follow-up communications, leading to increased repeat business and referrals.
  • Streamlined communication between the technical team and clients, ensuring seamless service delivery.

Education

High School Diploma -

Northern York County High School
Dillsburg, PA
06-1980

Skills

  • File organization
  • Scheduling and calendar management
  • Microsoft office
  • Data entry
  • Training individuals
  • Verbal communication via telephone

Timeline

Clerical Assistant

Equipment Depot
01.2005 - 08.2014

Communications Trainer & Technical Representative

Morefield Communications, Inc.
03.1981 - 03.2001

High School Diploma -

Northern York County High School

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Jodie C Dimmick