Joe May

Specialize in web design and development, SEO, content writing, social media integration, lead generation, and app and software development

• Responsible for improving a company’s market position in Latin America and maximizing its financial growth by identifying new business opportunities, sourcing new clients, and strengthening existing relationships.
• Create and implement new business opportunities by utilizing strategic networking strategies.
• Exceeding sales goals through product knowledge and customer relationship management.

• Manage day-to-day business operations including account relationships, contract negations, sales, pricing, billing, and logistics.
• Build and maintain relationships with key contacts (senior decision-makers incl. CEOs, CFOs, CMOs, or VPs) at potential clients, consulting companies, and partners in order to get access to new opportunities.
• Design and implement academic program and source course material.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
• Teacher training and supervision.

• Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
• Prospected new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
• Consistently exceeded quotas through penetration of new accounts.
• Created and maintained relationships with customers leading to an improvement in annual retention rate of 17%.

• Created an extremely effective lead generation processes and referral system with an ROI of 75%.
• Developed and maintained relationships with customers leading to an improvement in annual retention rate of 12%.
• Excelled in the sale of company products i.e voice, mobiles, data, and Internet, in the central business district of Sydney targeting medium to large enterprise.

• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Consistently exceeded monthly budgets in the sale of company products i.e. GSM, Wireline, Internet,CDMA, and Paging in the South Eastern business sector of Sydney.