Overview
Work History
Education
Skills
Summary
Timeline
Generic

Joe Puppo

Coraopolis,Pa

Overview

29
29
years of professional experience

Work History

Service Director

Dobil Labs
11.2023 - Current
  • Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
  • Developed and executed strategic plans for service delivery, resulting in increased efficiency and reduced costs.
  • Fostered a culture of continuous improvement within the team by encouraging open communication, collaboration, and shared learning experiences among members.

Director of Facilities and Operations

Dobil Laboratories Inc.
03.2022 - Current
  • Maintain building systems including HVAC, electrical, security, and property maintenance vital to successful building operation.
  • Schedule and supervise third party contractors for maintenance and upkeep of the facility.
  • Oversee vehicle fleet maintenance and coordinate upkeep and service schedules with regularity and consistency.
  • Develop and implement policies and procedures for inventory management.
  • Establish and maintain level of inventory to align with current and future production.
  • Oversight and implementation of material procurement.

Senior Project Manager

Dobil Laboratories Inc.
05.2004 - 03.2022
  • Creation and implementation of project schedule to ensure timely completion within prescribed timeline constraints
  • Manage resource labor to allow for proper workforce on projects
  • Manage large scale projects with over 5 million dollar budgets
  • Review and mark-up of AV flow diagrams to confirm best possible layout and subsequent installation
  • Responsible for specifying equipment to be used on any given project
  • Handle procurement and tracking of equipment from initial order to installation
  • Post-installation trouble shooting of systems and managing appropriate technicians to resolve issues
  • Qualify and present potential change orders for unexpected or added scope
  • Final systems testing and coordination of turnover to end user

Technician

Dobil Laboratories Inc.
09.2002 - 05.2004
  • Fabrication and installation of technical equipment and internal rack wiring, including subsequent onsite commissioning to ensure proper operation

Church Organist

Felician Sisters Convent
01.1999 - 08.2002
  • Lead organist for Sunday services as well as Holiday events
  • Responsible for weekly song and music selection

Technician

ASCC Inc.
09.1999 - 05.2000
  • Responsibilities include installation and testing of phone systems, paging equipment, and nurse call systems

PA Systems Tech/Live Sound Production

Spectrum Audio Productions
06.1997 - 01.2000
  • Selection and implementation of PA systems for use by musicians and performers
  • Coordination of lighting and display effects to further enhance overall production

Sales Associate

Hollowood Music
06.1995 - 05.1999
  • Responsibilities include working with customers on the sales floor, handling rental agreements, and setting up PA systems for large events in the Pittsburgh region
  • Coordination of inventory to maintain proper allotment of product throughout the retail space

Education

High School Diploma -

Our Lady of The Sacred Heart
Coraopolis, PA
06.1997

Fundamentals of Project Management

Fred Pryor Seminars
Pittsburgh, PA
02.2016

Skills

  • Strategic project planning
  • Detail oriented
  • Material procurement
  • Key relationship development
  • Budgeting and cost analysis
  • Vendor management

Summary

Highly accurate and experienced Project Manager and Facilities and Operations Manager with 21+ years at the same organization. Possessing extensive analytical skills, strong attention to detail, and adept at working in team environments. Recognized for strong customer service and ability to overcome challenges on demanding projects. Skilled at implementing feedback to encourage continued improvement.

Timeline

Service Director

Dobil Labs
11.2023 - Current

Director of Facilities and Operations

Dobil Laboratories Inc.
03.2022 - Current

Senior Project Manager

Dobil Laboratories Inc.
05.2004 - 03.2022

Technician

Dobil Laboratories Inc.
09.2002 - 05.2004

Technician

ASCC Inc.
09.1999 - 05.2000

Church Organist

Felician Sisters Convent
01.1999 - 08.2002

PA Systems Tech/Live Sound Production

Spectrum Audio Productions
06.1997 - 01.2000

Sales Associate

Hollowood Music
06.1995 - 05.1999

High School Diploma -

Our Lady of The Sacred Heart

Fundamentals of Project Management

Fred Pryor Seminars

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Joe Puppo