Joel Brown

• Updated seasonal displays for windows and mannequins to highlight current product lines.
• Established and maintained relationships with vendors, optimizing product selection and negotiating cost-saving deals.
• Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
• Maintained product inventory and tracked stock levels to ensure accurate record keeping.
• Maintained accurate records of all incoming shipments and outgoing orders.

Diligently climbed the career ladder at Graybar Electric, demonstrating a steadfast commitment to excellence and achieving success in various roles:

Warehouse Associate (Jun 2008 - Jun 2010):

Advanced to the position of Quotation Specialist, collaborating with the Quotes team, Sales Management Team, and Nora Sales Representative.

Played a crucial role in creating and maintaining stock pricing agreements, supporting the team's efforts to secure sales.

Outside Sales Representative (Jun 2019 - Dec 2023):

Currently serving as an Outside Sales Representative, proactively developing new prospects and nurturing relationships with established customers.

Consistently meeting or exceeding annual gross margin targets by promoting and selling Company products in the assigned territory.

Engaging with prospects and customers in person at their business sites, demonstrating a commitment to personalized service.

Adhering to the Company's pricing policies while participating in training sessions, trade shows, and sales meetings to stay abreast of industry trends.

Executed warehouse duties for two years, including order pulling, stocking trucks, and managing the outbound UPS station.

Counter Sales Representative (Jun 2010 - Jun 2012):

Elevated to Counter Sales Representative role, excelling in one-on-one interactions with contractors to fulfill their specific needs.

Customer Service Representative (Jun 2012 - Jun 2018):

Demonstrated exceptional customer engagement and problem-solving skills in a six-year tenure as a Customer Service Representative.

Responsively addressed customer inquiries, resolved complaints, and facilitated order processing, contributing to overall customer satisfaction.

Quotation Specialist (Jun 2018 - Jun 2019):

Advanced to the position of Quotation Specialist, collaborating with the Quotes team, Sales Management Team, and Nora Sales Representative.

Played a crucial role in creating and maintaining stock pricing agreements, supporting the team's efforts to secure sales.

Outside Sales Representative (Jun 2019 - Dec 2023):

Currently serving as an Outside Sales Representative, proactively developing new prospects and nurturing relationships with established customers.

Consistently meeting or exceeding annual gross margin targets by promoting and selling Company products in the assigned territory.

Engaging with prospects and customers in person at their business sites, demonstrating a commitment to personalized service.

Adhering to the Company's pricing policies while participating in training sessions, trade shows, and sales meetings to stay abreast of industry trends.