Joel Simon
Bala Cynwyd
Summary
Energetic host and server with exceptional interpersonal skills. Enhances customer experience in any setting. Courteous and friendly when approaching customers. Constantly finds new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Banquet Server
The Pump House at Penncoyd Landing
09.2024 - Current
- Coordinated with kitchen staff to ensure timely food delivery and presentation for banquet events.
- Set up and dismantled event spaces efficiently, maintaining cleanliness and organization throughout the process.
- Assisted in training new servers on service techniques and best practices for event execution.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Host/Banquet Server
The Cynwyd Club
05.2023 - 05.2024
- Worked closely with servers and managers to ensure quick and clean turns.
- Set and bussed tables during lunch and dinner service.
- Assisted with setup and takedown of a multitude of types of banquet.
- Held responsibility for take-out orders, phone calls, and online reservations.
- Provided decorative suggestions and assistance with banquets and encouraged positive relations with banquet clients.
- Worked snack bar for children.
- Maintained availability for extended time after banquets for thorough cleaning of banquet space.
Host/Foodrunner
Deke’s Roadhouse Bar-B-Q
06.2021 - 09.2022
- Created and maintained a friendly, cheerful appearance at the front, and established relationships with regulars.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, menus, take-out and payment. Assisted customers with take-out procedures.
Education
High School - International Baccalaureate program
Harriton High School
Bryn Mawr, PA01.2025
Skills
- Customer service focused
- Ensures positive impression
- Logistically inclined
- Communicative
- Problem-solver
- Versatility
- Time Management
Timeline
Banquet Server
The Pump House at Penncoyd Landing
09.2024 - Current
Host/Banquet Server
The Cynwyd Club
05.2023 - 05.2024
Host/Foodrunner
Deke’s Roadhouse Bar-B-Q
06.2021 - 09.2022
High School - International Baccalaureate program
Harriton High School
Similar Profiles
Anna BelwoodAnna Belwood
Bartender/Kitchen Cook at ChooChoo, Bridges, The Village Pump, Halfway HouseBartender/Kitchen Cook at ChooChoo, Bridges, The Village Pump, Halfway House
Laura TunnellLaura Tunnell
Service Manager / Project Coordinator at The Pump HouseService Manager / Project Coordinator at The Pump House
MICHAEL ALLENMICHAEL ALLEN
Dishwasher /Prepared Foods Team Member at Pump House GrilleDishwasher /Prepared Foods Team Member at Pump House Grille
Michael LiuMichael Liu
Research Assistant at Haoran ZhouResearch Assistant at Haoran Zhou
Mary-Elizabeth JimohMary-Elizabeth Jimoh
Server at The Landing KitchenServer at The Landing Kitchen