Erin DeGregio
Ransom Township
Summary
Experienced Senior Asset Protection Manager seeking advanced opportunity in customer service to drive professional growth. Possess 15 years of expertise in cusotmer service, shrink, safety, operational, investigative foundations, and modern law enforcement processes. Dedicated to creating accountable community workspaces that reduce shrink, increase profits, and streamline asset protection systems effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Asset Protection Manager
Lowe’s Home Stores
01.2009 - Current
- Provided independent oversight to the functions of asset protection procedures in big box retail environment
- Collaboratively established programs and processes which minimized loss while maintaining a safe working and shopping environment
- Traveled to multiple locations for Physical Inventory to help support teams and ensure an accurate count
- Facilitated and engaged store management and sales team members in the execution of safety programs as per company policies, including but not limited to, coaching, training, and operational functioning
- Ensure company compliance regarding Federal, State and regional regulations specific to the appropriate management and investigation of criminal activity, breeches in store policy, and safety violations (OSHA/HazMat)
- Maintained audit ready records at all times regarding all store functions as needed
- Analyze, examine, and assess reports which highlight cycle counts and inform changes associated with 'billed out' and inventory levels
Support Manager/Department Supervisor Front End
Lowe’s Home Improvement
01.2016 - 01.2020
- Responsible for operational areas including expenses, cash over/short, money handling, and customer accounts (exchange accounts, paid out accounts, and loaner accounts)
- Collaborated with multiple levels of leadership to ensure partnerships between the front end and other areas
- Trained and coached associates on safety, shrink, and customer service
- Performed opening and closing procedures and handled MOD responsibilities related to customer service
Education
Bachelor of Arts - Justice Studies
Kent State University
Kent, OH01.2008
Skills
- Microsoft Office
- Data Entry
- Customized Databases
- Security systems management
- Physical security
- Emergency response planning
- Asset optimization
- Conflict resolution
Accomplishments
- Proven record in shrink reduction over multi unit role
- Achieved safety metrics with reduction in ORR
- APSM of the Year
Certification
Wicklander Zulaski Certification
CPR/AED trained
Timeline
Support Manager/Department Supervisor Front End
Lowe’s Home Improvement
01.2016 - 01.2020
Senior Asset Protection Manager
Lowe’s Home Stores
01.2009 - Current
Bachelor of Arts - Justice Studies
Kent State University
Similar Profiles
Jacoby SchalkJacoby Schalk
Cashier at Lowe’s Home ImprovementCashier at Lowe’s Home Improvement
Davion JenningsDavion Jennings
Customer Service Sales Representative at Lowe’s Home Improvement StoreCustomer Service Sales Representative at Lowe’s Home Improvement Store
Keegan BlackmanKeegan Blackman
Retail Sales Specialist at Lowe’s Home ImprovementRetail Sales Specialist at Lowe’s Home Improvement
Charlotte NeffCharlotte Neff
Director of Memory Care at Primrose Retirement Communities LLCDirector of Memory Care at Primrose Retirement Communities LLC
Joshua RentauskasJoshua Rentauskas
Operations Manager at Midwest Environmental Consulting ServicesOperations Manager at Midwest Environmental Consulting Services