John Adams
EASTON
Summary
Dynamic leader with proven success in operations management and team building at Metro Window Fashions. Excelled in fostering client relationships and enhancing profitability, demonstrating exceptional problem resolution and leadership skills. Achieved high employee satisfaction through effective training and positive work environment creation. Expert in strategic implementation and negotiation, driving sales growth and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
General Manager
Metro Window Fashions
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maintenance Technician
I Herb
08.2022 - 05.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Night Manager
Inline 309
03.2022 - 07.2023
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
Associate Of Business Administration - Management Science
Brooklyn College
Brooklyn, NY06.1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Maintenance Technician
I Herb
08.2022 - 05.2024
Night Manager
Inline 309
03.2022 - 07.2023
General Manager
Metro Window Fashions
Associate Of Business Administration - Management Science
Brooklyn College
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