Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Damasco

Newtown Square

Summary

Dynamic retail professional with extensive experience at Whole Foods Market, excelling in food safety compliance and customer service. Proven ability to enhance product availability and maintain inventory accuracy. Skilled in employee training and conflict resolution, consistently fostering a welcoming shopping environment while ensuring optimal freshness and quality.

Overview

8
8
years of professional experience

Work History

Special Needs Caregiver

Public Partnerships LLC
Alpharetta
01.2023 - Current
  • Created an environment promoting self-expression and minimizing fear of judgment.
  • Encouraged client independence through positive reinforcement techniques.
  • Developed strong relationships with clients using active listening and empathy.
  • Facilitated communication among clients, families, caregivers, and professionals involved in care plans.
  • Maintained detailed records of care provided, progress achieved, and any incidents reported.
  • Provided compassionate supervision to individuals with special needs, ensuring safety and well-being.
  • Organized recreational and educational activities to enhance client development and enjoyment.
  • Assisted clients with essential life skills including budgeting, grocery shopping, and meal preparation.

Produce Associate

Whole Foods Market
Newtown Square
05.2023 - 05.2025
  • Ensured adherence to food safety regulations by implementing proper storage procedures for perishables.
  • Monitored temperature controls in produce storage areas, preserving optimal freshness.
  • Maintained cleanliness in produce department to promote a hygienic shopping environment.
  • Conducted inspections for quality assurance, removing damaged or spoiled inventory items.
  • Provided training to new employees on departmental best practices and procedures.
  • Utilized pallet jack for efficient movement of large quantities of produce into storage.
  • Arranged merchandise according to established instructions for effective display.
  • Assisted customers with inquiries, offering knowledgeable recommendations on produce.

General Merchandise Expert

Target
Springfield
07.2022 - 04.2023
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stocked shelves with merchandise, ensuring product availability for customers.
  • Conducted regular stock counts to maintain accurate inventory records.
  • Kept work areas clean and organized to enhance productivity and safety.
  • Stored items in supply rooms for efficient retrieval and organization.
  • Provided exceptional customer service, promptly resolving issues to maintain loyalty.
  • Tracked outgoing orders to update customers on shipping statuses.
  • Set up advertising signs to attract customers and promote sales.

Customer Service Associate

GIANT Food Stores
Malvern
06.2017 - 07.2022
  • Processed transactions accurately, ensuring cash drawer integrity.
  • Assisted customers with inquiries to create a welcoming environment.
  • Demonstrated products and services to enhance customer purchases.
  • Maintained organization of work area by returning items to designated locations.
  • Restocked shelves to ensure continuous merchandise availability.
  • Produced clear signage using computer applications for effective communication.
  • Trained new hires on products and best practices to minimize knowledge gaps.
  • Monitored competitor pricing, adjusting offerings to maintain market competitiveness.

Education

High School Diploma -

Conestoga High School
Berwyn, PA
06-2017

Some college - Computer Science

Drexel University
Philadelphia, PA

Skills

  • Customer service and support
  • Conflict resolution
  • Problem-solving
  • Analytical thinking
  • Attention to detail
  • Effective communication
  • Retail merchandising
  • Inventory management
  • Product knowledge
  • Employee training
  • Food safety compliance
  • Temperature control
  • Sanitation procedures
  • Product stocking and storage
  • Physical lifting capacity (40 lbs)
  • Cash register operation
  • E-commerce proficiency
  • In-store support

Timeline

Produce Associate

Whole Foods Market
05.2023 - 05.2025

Special Needs Caregiver

Public Partnerships LLC
01.2023 - Current

General Merchandise Expert

Target
07.2022 - 04.2023

Customer Service Associate

GIANT Food Stores
06.2017 - 07.2022

High School Diploma -

Conestoga High School

Some college - Computer Science

Drexel University

Similar Profiles

CREATE PROFILE
John Damasco