John DeRoss
Waynesboro
Summary
Results-oriented professional skilled in workforce planning and staffing coordination. Proven ability to forecast data and work with operations to meet and achieve monthly goals, contributing to improved operational performance and enhanced efficiency.
Overview
8
8
years of professional experience
Work History
Workforce Management Analyst
Citi
Hagerstown
06.2017 - 03.2025
- Analyzed workforce data to optimize scheduling and resource allocation.
- Coordinated with teams to identify staffing needs and resolve operational issues.
- Provided insights on workforce performance to support strategic decision-making initiatives.
- Developed reports on staffing trends and performance metrics for management review.
- Implemented new tools to improve data accuracy and reporting capabilities.
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA06-1985
Skills
- Workforce planning
- Staffing coordination
- Forecasting techniques
- Workforce management tools (Nice, Aspect)
- Managing schedules
- Determining staffing needs
- Microsoft office ( working knowledge of excel, teams )
Timeline
Workforce Management Analyst
Citi
06.2017 - 03.2025
High School Diploma -
Waynesboro Area Senior High School