JOHN FISHER
Mc Kees Rocks
Summary
Self-motivated and dependable while achieving high performance with minimal supervision. Excellent communication. Computer proficient Quick learner Microsoft Office.
Overview
18
18
years of professional experience
Work History
Security Officer
Kellington Protection Services
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Insurance Verification Specialist
Alliance Rx Walgreens Prime
04.2014 - Current
- Retained a strong medical terminology understanding in an effort to better comprehend what was involved in procedures
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
- Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling
- Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system
- Completed a daily list of insurance verifications for scheduled appointments
- Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly
- Calculated Coordination of Benefits (COB)
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Helped less experienced staff manage daily assignments
Payment Resolution Specialist
Alliance Rx Walgreens Prime
03.2010 - 04.2014
- Handled and processed confidential patient information
- Updated patient accounts and information on a daily basis
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
Shipping Lead
Alliance Rx Walgreens Prime
01.2007 - 03.2010
- Supervised team of [12] personnel and kept department on schedule
- Provided information to customers regarding expected deliveries and delays
- Cultivated positive relationships with FedEx, UPS personnel
- Unloaded cargo from truck with hand trucks and pallet jacks
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate
- Inspected product load for accuracy and safely transported it around the warehouse
- Stacked and transported all overstock to storage areas
Education
High School Diploma -
Marblehead High School
Marblehead, MA01.1982
Skills
- Excellent communication
- Computer proficient
- Quick learner
- Microsoft Office
Timeline
Security Officer
Kellington Protection Services
03.2023 - Current
Insurance Verification Specialist
Alliance Rx Walgreens Prime
04.2014 - Current
Payment Resolution Specialist
Alliance Rx Walgreens Prime
03.2010 - 04.2014
Shipping Lead
Alliance Rx Walgreens Prime
01.2007 - 03.2010
High School Diploma -
Marblehead High School
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