John Flach
Gilbertsville
Overview
4
4
years of professional experience
Work History
Customer Service
LA Fitness
Pottstown
12.2024 - Current
- Provided exemplary customer service to ensure members' satisfaction.
- Provided excellent customer service at all times.
- Provided customer service support for existing accounts.
- Resolved escalated customer service issues efficiently and effectively.
Specialist
Pennsylvania Army National Guard
Plymouth Meeting
10.2021 - Current
- Coordinated training exercises for unit readiness and operational effectiveness.
- Managed logistics for equipment and supplies during field operations.
- Conducted risk assessments to ensure safety compliance during missions.
- Streamlined communication processes among team members and leadership.
- Assisted in developing standard operating procedures for various tasks.
- Completed recent ten month deployment in Kenya
Education
High School Diploma -
Boyertown Area Senior High School
Boyertown06-2022
Associate of Applied Science - Nursing
Montgomery County Community College
Blue Bell, PASkills
- Customer relationship management
- Customer service
- Risk assessment
- Logistics management
- Standard operating procedures
- Field operations
Timeline
Customer Service
LA Fitness
12.2024 - Current
Specialist
Pennsylvania Army National Guard
10.2021 - Current
High School Diploma -
Boyertown Area Senior High School
Associate of Applied Science - Nursing
Montgomery County Community College