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Associate Principal Engineer

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Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Graduate of the University of Southern California with a strong foundation in hospitality and client service. I bring over two years of experience in fast-paced restaurant environments, complemented by more than five years in customer-facing roles across home renovation, landscaping, and commercial painting. I’ve also provided personalized support as a private assistant and childcare provider, handling scheduling, transportation, household organization, and daily routines with discretion and professionalism. This diverse background has strengthened my multitasking, communication, and problem-solving abilities, making me well-prepared for roles that require operational efficiency and exceptional client care.

Skilled professional with extensive sales and customer service expertise, aiming to obtain a challenging role within a rapidly expanding organization

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Through my time working at Moors Resort and Marina I have built a strong work ethic and learned to work better as a team. I've also gained experience in dealing customer service, helping them with their problems, explaining rules and regulations on Kentucky lake and the dock, and giving orientations for rental boats and jet skis. During a busy lake day the dock can get very crowded, in said situation I had to make sure to stay calm but also try to get boats in and out of the dock as fast as possible, this has taught me how to work in a high speed and high pressure environment while staying calm.

Dynamic and organized professional with extensive experience at Lords and Ladies, excelling in customer relations and conflict resolution. Proven ability to multitask and prioritize effectively, ensuring exceptional service and satisfaction. Skilled in managing sensitive information and maintaining a welcoming environment, contributing to a positive patient/client experience.

Dynamic and reliable professional with experience at Hickory Valley Golf Course, excelling in customer service and teamwork. Proven ability to build relationships and solve problems effectively. Skilled in managing operations and providing excellent communication, ensuring a positive experience for all clients. Committed to fostering a collaborative environment and enhancing team performance.

Results-driven grants and policy professional with 20+ years of experience in government contract management and fund development. Administered $116 million grant portfolio at Pennsylvania Department of Human Services, managing compliance, policy analysis, and stakeholder relations. Developed grant administration systems at Montgomery County Government serving 850,000 residents. Proven success securing funding from federal agencies (NIH, HRSA, CDC), state programs, and foundations for healthcare, social services, and community programs. Expert in regulatory compliance, performance metrics, RFP development, and cross-sector collaboration.

Dependable professional with excellent customer service skills and a strong work ethic. Proven ability to enhance customer experiences and maintain efficient operations.

Well-organized Scheduling Manager with sound knowledge of quality control, supply management and schedule management. Personable and communicative with outstanding multitasking skills. Innovative Sound Engineer with Timely and efficient production and post-production skills with expertise in troubleshooting audio. Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

John Flach

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High School Diploma -

Associate of Applied Science - Nursing

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Customer Service

Specialist

High School Diploma -

Associate of Applied Science - Nursing

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