Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Gates

Pittsburgh

Summary

Dynamic Guest Advocate at Target Corporation with exceptional communication and strong empathy skills. Enhanced customer satisfaction by promptly resolving inquiries and training new staff, fostering a collaborative team environment. Proven ability to maintain high merchandising standards, contributing to an improved shopping experience during peak hours.

Guest services professional with proven track record in fostering positive customer experiences and resolving issues efficiently. Known for strong team collaboration and adaptability to changing needs. Possesses strong problem-solving and communication skills valued in guest-focused environments.

Overview

5
5
years of professional experience

Work History

Guest Advocate

Target Corporation
08.2020 - 11.2025
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in maintaining store presentation and merchandising standards to enhance shopping experience.
  • Collaborated with team members to ensure efficient checkout processes during peak hours.
  • Trained new staff on sales floor operations, promoting a positive team environment and knowledge sharing.

Education

Bachelor of Science - Biology

Geneva College
Beaver Falls, PA
06-1970

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations

Languages

English
Full Professional

Timeline

Guest Advocate

Target Corporation
08.2020 - 11.2025

Bachelor of Science - Biology

Geneva College
John Gates