JOHN GAVINOVICH

Driver Management — Manage day‑to‑day driver operations, plan routes, assign loads, and lead regular safety meetings to maintain efficient and compliant workflows.Customer Service — Serve as the on‑site point of contact for customer partners, ensuring shipping needs are met and service expectations are consistently achieved.

Problem Resolution — Respond quickly to operational issues such as delays, weather disruptions, and equipment concerns to maintain service continuity.Safety & Compliance — Ensure full adherence to DOT regulations, monitor driver hours, review incidents, and reinforce safe operating practices across the fleet.Administrative Oversight — Handle driver payroll, equipment inventory, and daily operational documentation with accuracy and consistency.

Territory Manager/Sales Representative at Archbold Furniture Company is responsible for managing sales in their territories. This role involves building relationships with dealers, promoting the company's solid wood furniture products, and ensuring customer satisfaction. The position requires a strong sales background, particularly in the furniture industry, and the ability to travel frequently to meet clients and manage accounts effectively.

Manage sales activities in their territories.

Build and maintain long-term relationships with dealers.

Promote and sell Archbold Furniture's products to customers.

Provide exceptional customer service and support during dealer visits.

Achieve sales targets and contribute to the company's growth.

Travel frequently to meet clients and attend industry events.

provide customers with a relaxed, shopping experience, helping them design and build their ideal sleep systems. Sales associates use technology like tablets, mobile point of sales (POS), and the bedMatch system to assist customers. They also help the management team ensure the store is properly merchandised and execute company marketing programs.

Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”

Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely,

Manage multiple locations and multiple sales associates.

• Assist guest on product knowledge, exchanges and warranties.

• Maintain and achieve KPI’s reaching targeted monthly goals.

• Train, manage, motivate, and coach employees in product knowledge, sales, and developmental plans.

• Manage quarterly inventory count and discrepancies.

• Ensure store execution of product merchandising, marketing, and POP standards.

• Schedule staff weekly to drive store goals and profitability.

Coordinate transportation of merchandise to and from major shows throughout the U.S.

• Coordinate security detail

• Create show budget and projection expense reports

• Arrange car rentals and hotel accommodations for employees and subcontractors

• Manage and cross trained more than 20 employees and subcontractors

• Respond to affiliate inquires on billing

• Exhibit strategic leadership through organizational, consultative, analytical and problem-solving