John Hawksworth
Gilbertsville
Summary
Accomplished EMS Captain known for implementing effective training programs and maintaining equipment readiness. Focused on advancing life support skills and crisis management to ensure optimal emergency response outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Captain of EMS
Upper Merion Township
King Of Prussia, PA
2018 - Current
- Supervised emergency response teams during high-pressure situations, ensuring effective coordination and safety protocols.
- Implemented training programs for new EMTs, enhancing skills and preparedness for emergency scenarios.
- Developed and maintained operational procedures to improve response times and service delivery effectiveness.
- Conducted regular assessments of equipment readiness, ensuring availability of necessary tools for emergency services.
Senior Client Service Manager
Intermedix
Fort Lauderdale, FL
2011 - 03.2019
- Led client onboarding processes, ensuring seamless integration and satisfaction.
- Developed strategic service plans to enhance client engagement and retention.
- Implemented process improvements, increasing operational efficiency across service teams.
- Mentored junior staff, fostering skill development and enhancing team performance.
Education
Business
University of Phoenix
Tempe, AZSkills
- Incident command
- Physical fitness
- Advanced life support
- Health promotion
- Critical Decision-making
- Emergency management
- Records management
- Personnel supervision
- Crisis management
- Teamwork
Accomplishments
- Supervised team of 24 staff members.
- Provided Clinical Care for all EMS/Fire Personnel.
- Worked with County and State Committees to manage Clinical Care and Patient outcomes.
Certification
AHA instructor/faculty - All Levels
NAEMT Instructor
ASHI Instructor
PA Paramedic Certification - 1994
Multiple Fire Certifications
Management Certifications - National Fire Academy
Timeline
Captain of EMS
Upper Merion Township
2018 - Current
Senior Client Service Manager
Intermedix
2011 - 03.2019
Business
University of Phoenix