Summary
Work History
Education
Skills
Timeline
Generic

John-Lee Lauber Jr

Mechanicsburg

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at GameStop, Ross Distribution Center, and Giant Food Stores. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving skills and time management. Skilled in fostering positive environments and achieving significant improvements in efficiency and sales.

Work History

Sales Associate

GameStop
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Warehouse Worker

Ross Distribution Center
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Bakery Worker

Giant Food Stores
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

N/a -

Phoenixville Area High School
Phoenixville, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

GameStop

Warehouse Worker

Ross Distribution Center

Bakery Worker

Giant Food Stores

N/a -

Phoenixville Area High School
John-Lee Lauber Jr