John Moody
Columbia
Summary
Resourceful Installation and Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and system upgrades. Possess strong technical aptitude, problem-solving abilities, and manual dexterity. Excel in customer service, communication, and teamwork to ensure optimal operation and client satisfaction.
Overview
28
28
years of professional experience
Work History
Business Installation and Service Technician
Comcast Corporation
Lancaster
01.2007 - Current
- Installed cable and internet services for residential and business clients.
- Conducted regular maintenance on equipment to ensure optimal performance.
- Diagnosed technical issues and provided effective solutions on-site.
- Educated customers on service features and troubleshooting techniques.
- Maintained accurate records of all service calls, installations and repairs.
- Participated in team meetings to discuss strategies for improving customer satisfaction.
Military
US Army
Fort Lewis
08.1998 - 09.2003
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Biglerville High School
Biglerville, PASkills
- Cable installation
- Internet troubleshooting
- Equipment maintenance
- Customer education
- Effective communication
- Time management
- Worksite safety
- Project management
Affiliations
- Football Coach 2008-2017( Columbia )
- Little League Baseball Coach 2007
- Columbia Marching Band/Pep band booster club member. (Current)
- Columbia Theatre club booster member. (Current)
Timeline
Business Installation and Service Technician
Comcast Corporation
01.2007 - Current
Military
US Army
08.1998 - 09.2003
Biglerville High School