John Pucci
Midland
Summary
I have been in the heavy truck repair and maintenance field my entire career. I have vast experience in diagnosing and repairing all systems including electrical, hydraulic, cooling, steering, braking and suspension. I do understand that much of my knowledge would not pertain to your business exactly but I do believe that much of what I know could be implemented at Big Digital Energy. I do hold a Class A CDL and Pennsylvania class 7 State inspection license.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
Transdev Fleet Services
Pittsburgh, PA
2025 - Current
- Oversaw daily operations, ensuring compliance with safety and operational standards.
- Streamlined workflow processes to enhance efficiency and reduce operational delays.
- Mentored team members, fostering a culture of accountability and continuous improvement.
- Implemented inventory management systems to optimize resource allocation and minimize waste.
- Managed vendor relationships, negotiating contracts to secure favorable terms for services provided.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Glick Fire Equipment
Zelienople, PA
07.2016 - 01.2025
- Led operations to streamline project timelines and enhance team productivity.
- Developed and implemented safety protocols, ensuring compliance with industry standards.
- Trained and mentored staff, fostering a collaborative work environment.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Shop Tech, Lead Tech, OPS Mgr., GM
First Vehicle Services (Transdev Fleet Services)
Pittsburgh, PA
06.2008 - 07.2016
- Operated diagnostic equipment to assess vehicle performance and identify maintenance needs.
- Conducted routine inspections and preventive maintenance on fleet vehicles to ensure operational efficiency.
- Assisted in troubleshooting mechanical issues, enhancing workflow and minimizing downtime.
- Collaborated with team members to maintain accurate inventory of tools and repair parts.
- Trained new technicians on equipment usage and best practices for vehicle maintenance.
- Streamlined repair processes, reducing turnaround time for service requests from drivers.
- Developed comprehensive reports on maintenance activities to support management decision-making.
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Reduced equipment downtime through regular maintenance and prompt troubleshooting.
- Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
- Participated in ongoing training opportunities to stay current with industry trends and best practices in shop operations.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Operated vehicles to troubleshoot problems and verify repair success.
- Measured and tested components using handheld micrometers, calipers and other tools.
- Evaluated performance and reliability of machinery against specifications.
- Interpreted blueprint and schematic drawings to determine best course for repairs.
- Performed preventative maintenance tasks diligently, extending the lifespan of valuable equipment assets.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Supervised daily operations and ensured compliance with safety protocols.
- Trained and mentored junior technicians on equipment maintenance and repair procedures.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Heavy Truck Mechanic
FedEx Express
Pittsburgh, PA
06.1998 - 06.2008
- Diagnosed and repaired heavy truck systems, ensuring optimal performance and reliability.
- Conducted routine maintenance inspections to identify potential issues and prevent breakdowns.
- Utilized diagnostic tools to troubleshoot mechanical problems efficiently and accurately.
- Collaborated with team members to enhance workflow and improve repair turnaround times.
- Maintained accurate records of repairs, parts used, and service history for compliance purposes.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Maintained a safe work environment by adhering to safety protocols and properly disposing of hazardous materials.
- Developed expertise in specialized areas such as diesel engines or transmission systems, becoming a valuable resource for colleagues and customers alike.
- Ensured compliance with local regulations by accurately documenting repairs and maintaining proper records of services performed on each vehicle.
- Implemented inventory management strategies, ensuring availability of essential parts for timely completion of repair jobs.
- Consistently met deadlines for completing repair tasks without compromising on quality or safety standards.
- Stayed up-to-date with industry advancements in tools, equipment, and techniques to provide cutting-edge service to clients.
- Removed worn or faulty components for replacement or repair.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Reassembled and tested equipment after repairs to verify function and performance.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Fabricated and installed custom parts and components to meet specific equipment needs.
- Restored and modified equipment using welding and metal fabrication techniques.
- Diagnosed mechanical problems for repair or replacement.
- Serviced and maintained engines by performing regular oil and filter changes.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Heavy Truck Mechanic, Lead Tech
Beaver Valley Truck Center
Leetsdale, PA
02.1987 - 06.2008
- Diagnosed and repaired mechanical issues in heavy trucks, ensuring optimal performance and safety.
- Conducted routine maintenance checks, identifying potential problems before they escalated.
- Utilized diagnostic tools to troubleshoot electrical systems, enhancing repair precision.
- Collaborated with team members to streamline workflow processes, improving efficiency in repairs.
- Improved customer satisfaction by providing timely and accurate repair services for heavy trucks.
- Streamlined workflow processes, improving overall efficiency within the workshop while maintaining high-quality service standards.
- Assisted in staff training initiatives, sharing technical expertise with new hires to help them quickly become productive members of the team.
- Supervised daily operations of repair and maintenance tasks for a diverse fleet of vehicles.
- Organized test drives in buses and trucks to identify needed repairs.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Diagnosed complex mechanical issues using advanced diagnostic tools and software systems.
- Coordinated with parts department to ensure timely availability of necessary components for repairs.
- Tested components and systems to evaluate performance and identify concerns.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Tested systems, noting issues and completing preventive maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Maintained a safe work environment by adhering to safety protocols and properly disposing of hazardous materials.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Developed expertise in specialized areas such as diesel engines or transmission systems, becoming a valuable resource for colleagues and customers alike.
- Stayed up-to-date with industry advancements in tools, equipment, and techniques to provide cutting-edge service to clients.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Reassembled and tested equipment after repairs to verify function and performance.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
Education
High School Diploma -
Western Beaver High School
Industry, PA05.1982
Skills
- Problem-solving
- Team leadership
- Operations management
- Employee relations and conflict resolution
- Employee motivation
- Policies and procedures implementation
- Customer relationship management
- Maintaining compliance
- Interpersonal communication
- Organizational management
- Superb time management skills
- Incidents management
Timeline
General Manager
Glick Fire Equipment
07.2016 - 01.2025
Shop Tech, Lead Tech, OPS Mgr., GM
First Vehicle Services (Transdev Fleet Services)
06.2008 - 07.2016
Heavy Truck Mechanic
FedEx Express
06.1998 - 06.2008
Heavy Truck Mechanic, Lead Tech
Beaver Valley Truck Center
02.1987 - 06.2008
Operations Manager
Transdev Fleet Services
2025 - Current
High School Diploma -
Western Beaver High School