John Schultz
Philadelphia
Summary
Dynamic leader with proven expertise in enhancing operational efficiency and profitability at The Ways Restaurant and Brewery. Excelled in vendor relationships and customer service management, significantly building brand loyalty. Skilled in contract negotiations and time management, demonstrated by surpassing sales goals at Verizon Fios. Adept at fostering team growth and aligning goals with business objectives.
Overview
10
10
years of professional experience
Work History
General Manager
Hook & Reel Seafood
04.2025 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
The Ways Restaurant and Brewery
06.2019 - 04.2025
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Used customer feedback for improving operations and building brand loyalty.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
Manager
Amazon
01.2017 - 06.2019
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Successfully completed complex projects on time while maintaining high-quality standards, showcasing strong project management abilities.
- Conducted regular staff meetings to foster effective communication and performance.
- Liaised regularly with upper management to ensure alignment of goals and objectives.
Sales Agent
Verizon Fios
06.2015 - 01.2017
- Developed strong communication skills for successful customer service.
- Provided excellent product knowledge to customers, resulting in increased sales.
- Cultivated a large network of contacts within the industry to generate leads.
- Called and met with regular and prospective customers to build long-term customer relationships and networks.
- Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships.
Education
High School Diploma -
Cheltenham Highschool
06.2006
Skills
- Program Optimization
- P&L Administration
- Problem-solving aptitude
- Product Development
- Skilled negotiator
- Advertising and marketing
- Sales
- Quality management
Timeline
General Manager
Hook & Reel Seafood
04.2025 - Current
General Manager
The Ways Restaurant and Brewery
06.2019 - 04.2025
Manager
Amazon
01.2017 - 06.2019
Sales Agent
Verizon Fios
06.2015 - 01.2017
High School Diploma -
Cheltenham Highschool
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