John Smolic
Pittsburgh
Summary
Accomplished Senior Pharmacy Technician with a proven track record at Allegheny County Jail, showcasing expertise in documentation compliance and exceptional communication skills while focusing on medication adherence in HIV+ patients within the correctional setting. Excelled in a high-volume environment by streamlining processes to enhance efficiency, achieving a significant increase in accurate prescription fulfillment. Demonstrates a strong ability to manage complex tasks while maintaining a focus on quality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Tom's Watch Bar
06.2024 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Biology, Chemistry, and Mathematics Tutor
Point Park University
01.2023 - Current
- Organic Chemistry, Virology, Immunology, Calculus I-III, Genetics, Biochemistry, Molecular Biology.
- Supported students with helpful study habits and exam strategies.
- Coordinated tutoring efforts with teachers prior to student sessions.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Utilized diverse teaching strategies and resources to help students better understand math concepts.
Senior Pharmacy Technician
Allegheny County Jail
02.2023 - 03.2024
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Coordinated verification and filling of more than 1000 daily prescriptions in high-volume correctional pharmacy environment.
Pharmacy Technician
Rite Aid Pharmacy
01.2022 - 01.2023
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Server
Applebees
04.2018 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Molecular Biology, Mathematics
Point Park University
Pittsburgh, PA05-2025
Skills
- Documentation compliance
- Data and statistical analysis
- Safe specimen handling
- Sample preparation
- ELISA testing
- Specimen processing
Languages
Spanish
Professional Working
French
Limited Working
Timeline
Server
Tom's Watch Bar
06.2024 - Current
Senior Pharmacy Technician
Allegheny County Jail
02.2023 - 03.2024
Biology, Chemistry, and Mathematics Tutor
Point Park University
01.2023 - Current
Pharmacy Technician
Rite Aid Pharmacy
01.2022 - 01.2023
Server
Applebees
04.2018 - 01.2022
Bachelor of Science - Molecular Biology, Mathematics
Point Park University
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