Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Suber

Boyertown

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Confident leader and team supervisor with background in materials movement. Reliable in enforcing strong safety measures and expertly allocating assignments to meet demand. Detail-oriented in inspecting for defects, operational problems and quality issues.

Overview

8
8
years of professional experience

Work History

Operations Supervisor

Casella Waste Systems Inc
Northampton
08.2024 - Current
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Directed employees on how to use equipment properly and safely.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Conducted regular performance evaluations, providing feedback and development opportunities to staff.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
  • Coordinated the scheduling of routes to ensure timely deliveries while minimizing labor costs.
  • Organized weekly meetings with drivers to review delivery schedules, discuss changes in policy or procedure, provide feedback on job performance and address any other issues that may arise.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Responded quickly to emergency situations such as breakdowns or accidents providing support until resolution is achieved.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Analyzed data from GPS systems to identify opportunities for improved route optimization.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Monitored route performance, identified areas for improvement and provided guidance to drivers on proper techniques for efficient delivery.
  • Trained new employees in safe operation of vehicles, customer service protocols and company policies.
  • Reviewed incident reports submitted by drivers for accuracy and completeness prior to submitting them to management for review.
  • Conducted daily safety inspections of vehicles and equipment to ensure compliance with applicable regulations.
  • Organized and scheduled drivers, trucks and helpers to successfully meet daily route requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Township Supervisor

Whitetail Disposal
Northampton
12.2016 - 08.2024
  • Responded quickly to complaints from residents about service delivery or any other issue related to township operations.
  • Managed personnel resources within the organization including hiring new staff members and ensuring proper training was provided.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Responded quickly to emergency situations such as breakdowns or accidents providing support until resolution is achieved.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Analyzed data from GPS systems to identify opportunities for improved route optimization.
  • Monitored driver and laborer time and attendance to control costs and maintain safety standards.
  • Monitored route performance, identified areas for improvement and provided guidance to drivers on proper techniques for efficient delivery.
  • Conducted daily safety inspections of vehicles and equipment to ensure compliance with applicable regulations.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Pottstown High School
Pottstown, PA
06-2010

Skills

  • Operational planning
  • Route optimization
  • Safety compliance
  • Employee recruitment
  • Performance evaluation
  • Customer service
  • Team leadership
  • Staff scheduling
  • Problem solving
  • Employee supervision
  • Scheduling
  • Equipment training
  • Performance management

Timeline

Operations Supervisor

Casella Waste Systems Inc
08.2024 - Current

Township Supervisor

Whitetail Disposal
12.2016 - 08.2024

High School Diploma -

Pottstown High School

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John Suber