John Thompson
Camp Hill
Summary
Driven sales professional with proven expertise in customer service and team leadership. Recognized for enhancing customer experiences and boosting sales through effective communication and time management.
Overview
5
5
years of professional experience
Work History
Sales
Verizon Wireless
03.2022 - 05.2026
- Offered assistance to guests looking to purchase or upgrade devices
- Found stated and unstated needs for guests to boost sales numbers in different areas including protection and pull through
- Assisted management with change outs for new product
Assistant Manager
GameStop
09.2021 - 03.2022
- Assisted in developing training programs for new staff, enhancing onboarding efficiency.
- Coordinated store operations to ensure optimal inventory management and product availability.
- Implemented promotional strategies to boost customer engagement and sales performance.
Teller
PNC Bank
04.2021 - 09.2021
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
- Assisted customers with account inquiries, providing solutions to enhance satisfaction.
- Managed cash drawer operations, maintaining balancing protocols to mitigate discrepancies.
Education
Bachelor of Science - Graphic Design
Art Institute of York Pa
York PaSkills
- Comparable sales selection
- Mobile application sales
- Sales
- Customer service
- Patience and empathy
- Money handling
- Team leadership
- Time management
Timeline
Sales
Verizon Wireless
03.2022 - 05.2026
Assistant Manager
GameStop
09.2021 - 03.2022
Teller
PNC Bank
04.2021 - 09.2021
Bachelor of Science - Graphic Design
Art Institute of York Pa