Johnathon Martin
Pottstown
Summary
Dynamic and dedicated professional with a strong background in customer service at Wendy's. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash handling and maintaining cleanliness, while demonstrating integrity and teamwork. Committed to delivering excellence and fostering a welcoming environment for all guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Wendy's
Pottstown, PA
01.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Delivered excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on company policies and operational procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Greeter
Chuck E Cheese
York, PA
05.2024 - 01.2025
- Welcomed guests upon arrival, ensuring a friendly and engaging atmosphere.
- Assisted families in navigating attractions, enhancing overall guest experience.
- Managed entry processes, verifying ticket validity and promoting safety protocols.
- Coordinated with team members to maintain cleanliness and organization within the venue.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
Stocker
Subway
York, PA
03.2024 - 01.2025
- Stocked shelves efficiently to maintain product availability and visual appeal.
- Organized inventory to streamline restocking processes and reduce waste.
- Assisted in unloading deliveries, ensuring accurate inventory management.
- Maintained cleanliness of storage areas and sales floor to meet health standards.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Pottstown High School
Pottstown, PASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Certification
CPR FIRST AIDE
Timeline
Cashier
Wendy's
01.2025 - 10.2025
Greeter
Chuck E Cheese
05.2024 - 01.2025
Stocker
Subway
03.2024 - 01.2025
High School Diploma -
Pottstown High School