Johnny Stewart
Philadelphia
Summary
Dependable employee seeking opportunity to expand skills. Considered hard working, ethical and detail-oriented. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
Work History
Lead Server
Rouge 98
11.2020 - Current
- Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption
- Listened to guest needs and responded promptly for personalized service
- Trained new servers in company policies, guest service standards and best practices
- Achieved sales goals by promoting high-profit items and daily specials.
Front Desk Receptionist
City Fitness
04.2020 - 05.2021
- Operated the front desk to take messages and schedule appointments
- Greeted, assisted and directed visitors with a professional attitude
- Served as the first point of contact for new visitors
- Protected confidential guest and business information.
Social Media Manager
101.1 More FM
01.2018 - 06.2019
- Drove user engagement and supported customer service by replying to comments and monitoring responses
- Enhanced social media presence with well-curated content
- Developed image, copy and video content across multiple social media platforms centered on increasing brand awareness and engagement.
Assistant Supervisor
Sesame Place
01.2012 - 06.2019
- Addressed issues, problems and concerns proactively
- Oversaw numerous employee activities and assigned tasks to operate daily functions
- Monitored employee performance to determine areas of strength and improvement
- Fostered a positive team environment by recognizing individual and team accomplishments.
Education
Bachelors In Journalism -
Temple University
Philadelphia, PA06.2019
Associates In Arts -
Community College of Philadelphia
Philadelphia, PA05.2016
Skills
- Employee Relations
- Issue Resolution
- File Organization
- Cash Handling
- Staff Management
- Team Building
- Mentoring
- Guest Relation
Timeline
Lead Server
Rouge 98
11.2020 - Current
Front Desk Receptionist
City Fitness
04.2020 - 05.2021
Social Media Manager
101.1 More FM
01.2018 - 06.2019
Assistant Supervisor
Sesame Place
01.2012 - 06.2019
Bachelors In Journalism -
Temple University
Associates In Arts -
Community College of Philadelphia
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