Johnpaul Baluta
Mount Carmel
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Hardworking professional with proven skills in securing and managing loads and planning optimal routes. Skilled driver with stable history of consistent, safe and efficient deliveries. Team player with service-oriented mindset.
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Owner/Operator Technician
Pappy Baluta & Sons HVAC
Kulpmont
01.2002 - 01.2024
- Managed daily operations of HVAC service and installation projects.
- Supervised a team of technicians and ensured high-quality service delivery.
- Developed maintenance schedules to optimize equipment performance and longevity.
- Coordinated client communications to address service inquiries and scheduling needs.
- Implemented safety protocols to maintain a secure working environment for staff.
- Trained new employees on HVAC systems and best practices in the field.
- Oversaw inventory management for tools and supplies used in operations.
- Evaluated customer feedback to enhance service offerings and client satisfaction.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Set pricing structures according to market analytics and emerging trends.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
Fire Chief/Rescue Technician
Strong Fire Company
Mount Carmel
01.2007 - 01.2022
- Directed emergency response operations during critical incidents and natural disasters.
- Managed fire prevention programs to educate the community on safety practices.
- Oversaw training and development of firefighters to enhance skills and knowledge.
- Collaborated with local government agencies to improve emergency management strategies.
- Implemented safety protocols to ensure compliance with state regulations and standards.
- Coordinated fire investigations to determine causes and improve future responses.
- Supervised daily operations of fire station, ensuring readiness and equipment maintenance.
- Prepared records and reports of company responses to fires or other emergencies.
- Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
- Elevated assigned fire station into top-performer in area, resulting in honors, awards and accolades.
- Established collaborative teams of first responders equipped to tackle various fire and emergency situations.
- Trained subordinate staff on current best practices for responding effectively to fires or other emergencies.
- Attended meetings with city council members or other governmental agencies as required.
- Ensured proper maintenance of vehicles and equipment used by firefighters.
- Organized special events such as blood drives or CPR classes in order to promote awareness about fire safety among community members.
- Maintained an inventory of supplies and equipment needed for responding to emergencies efficiently.
- Established relationships with local government officials to coordinate mutual aid agreements for emergency response activities.
- Managed daily operations of the Fire Department by developing policies and procedures related to safety, training, recruitment and retention, records management, discipline and administrative issues.
Education
Heavy Equipment Diesel Engine Mechanic
Pennsylvania College of Technology
Williamsport, PA 08.2001 - 06.2002
Emergency Management
Bucks County Community College
Newtown, PASkills
- HVAC troubleshooting
- Equipment maintenance
- Safety protocol implementation
- Inventory management
- Emergency response coordination
- Team supervision
- Policy development
- Effective communication
- Problem solving
- Conflict resolution
- Operations management
- Documentation and reporting
- Personnel management
Timeline
Fire Chief/Rescue Technician
Strong Fire Company
01.2007 - 01.2022
Owner/Operator Technician
Pappy Baluta & Sons HVAC
01.2002 - 01.2024
Heavy Equipment Diesel Engine Mechanic
Pennsylvania College of Technology
08.2001 - 06.2002
Emergency Management
Bucks County Community College