Jolanda Thomas
Monroeville
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Ready shift staffing
Pittsburg
06.2022 - Current
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided emotional support to patients and families during difficult times.
- Answered call lights promptly and responded to patient needs accordingly.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed routine maintenance and repair.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
Education
GED -
Fletcher
Louisiana 09-1996
Skills
- I’m a very relying person I do this job with compassion and I care for my residents and all their concerns I don’t call in unless it’s something I can’t wait to do I get alone with staff members and working as a team player is my biggest goal making sure I do my job correctly
Timeline
Certified Nursing Assistant
Ready shift staffing
06.2022 - Current
GED -
Fletcher