JON CALKINS
York
Summary
With over a decade of expertise in logistics and management, highly skilled Warehouse Supervisor excelling at leading teams to exceed productivity targets. Strategic planning abilities, performance metrics tracking, and process standardization skills ensuring efficient operations across multiple roles. Proven track record in optimizing route processes and enhancing supply chain efficiency, ready to advance operational success in warehouse production and logistical management.
Overview
12
12
years of professional experience
Work History
Warehouse Supervisor/ Process Assistant
Amazon Fulfillment
01.2019 - Current
- Achieved quantitative goals within set time periods by working as both Outbound/Dispatch and Inbound dock PA, leading a team of associates while fulfilling role as dispatch dock manager
- Developed a spreadsheet to track inbounding rates to guarantee the team could achieve goals
- Tasked with making processes more efficient
- Responsible for training associates on inbound/outbound processes
Universal Banker
PNC Bank
01.2017 - 01.2019
- Augmented performance through developing and maintaining positive customer relationships and building mutual trust with customers in order to successfully further their financial goals.
Manager
Sprint Wireless
01.2015 - 01.2017
- Provided excellent customer experience to each individual that comes into the store by working with clients to fulfill cellular needs and streamlining accounts based on customer specifications
- Enhanced workflow via training new employees on successful selling and customer service skills, and directing store operations, cash, inventory, supply management, and scheduling
- Responsible for all store functions, training, PNL reports, merchandising and sales
- Led company in sales and met all sales quotas while teaching others to do the same
Sales Consultant
Best Buy
01.2013 - 01.2015
- Strengthened service by working face-to-face with customers to get them the perfect solutions, owning processes in all areas of the store and having expert knowledge in at least one area.
Education
Bachelor of Science - Business Management
Slippery Rock University
Slippery Rock, PA01.2013
Skills
- Strategic Planning
- Performance Metrics Tracking
- Process Standardization
- Route Optimization
- Warehouse organization
- Warehouse safety
- Order picking and processing
- Staff management
- Warehouse logistics
- Operations management
- Logistics
- Staff training
- Performance improvement
- Coaching and mentoring
- Workflow optimization
- Shipping and receiving management
Additional Information
Volunteer, Special Olympics Western PA Sectional Event, Coach, York County Youth Flag Assoc., Senator, SRU Student Government Assoc.
Timeline
Warehouse Supervisor/ Process Assistant
Amazon Fulfillment
01.2019 - Current
Universal Banker
PNC Bank
01.2017 - 01.2019
Manager
Sprint Wireless
01.2015 - 01.2017
Sales Consultant
Best Buy
01.2013 - 01.2015
Bachelor of Science - Business Management
Slippery Rock University
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