Jon Guthrie
Oakdale
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Investigations Management.
Overview
17
17
years of professional experience
Work History
Director of Operations
Becker & Company
01.2025 - Current
- Oversee the day to day operations of the company
- Manage a team of department Directors and their direct reports
- Reports to company President
- Tasked with hiring, termination, discipline, road-mapping, forecasting, handling problem escalation, responding to RFPs, and answering to Profit/Loss outcomes.
- Exhibit and present at trade shows
- Present to prospects and reach agreements with strategic partners
Surveillance Director
Becker & Company
08.2014 - 12.2024
- Oversee all surveillance operations within the company
- Manage a team of Surveillance Coordinators, Writers, and Support Personnel
- Handle all surveillance-related invoicing
- Conduct employee performance reviews
- Address Employee issues
- Communicate with insurance adjusters, SIU investigators, and field staff as necessary
- Interview job candidates
- Assist in strategy planning with Surveillance Coordinators and Investigators
Surveillance Coordinator
Becker & Company
07.2010 - 08.2014
- Responsible for assigning surveillance investigations to field staff
- Handle customer service with insurance clients
- Make sound judgements both during the investigation and with future handling recommendations
- Provide daily updates to clients
- Oversee multiple field investigators
- Conduct investigations within client budget
Field Investigator
Becker & Company
05.2008 - 07.2010
- Conduct surveillance on insurance claim investigations
- Conduct recorded statements and scene investigations
- Write detailed reports and submit them timely
- Obtain quality video evidence to be used in litigation
Education
Bachelors Degree - Criminology/Pre-Law
Indiana University of Pennsylvania
05.2008
Skills
- Strategic planning and execution
- Leadership training
- Capital spending
- Schedule oversight
- Performance analysis
- Business management
- Operations oversight
- Forecasting
- Revenue growth
- Customer service
- Profit and loss accountability
Timeline
Director of Operations
Becker & Company
01.2025 - Current
Surveillance Director
Becker & Company
08.2014 - 12.2024
Surveillance Coordinator
Becker & Company
07.2010 - 08.2014
Field Investigator
Becker & Company
05.2008 - 07.2010
Bachelors Degree - Criminology/Pre-Law
Indiana University of Pennsylvania