Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jonathan Acelat

Upper Darby

Summary

Developed strong problem-solving and organizational skills in fast-paced environment. Proven ability to manage physical tasks and ensure smooth workflow. Seeking to transition into new field by leveraging adaptability and commitment to quality.

Dependable and hardworking individual with strong work ethic and positive attitude. Familiar with basic safety protocols and efficient material handling techniques, such as lifting and transporting heavy items. Committed to ensuring smooth and timely operations to support overall productivity of team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Loader and Unloader

FedEx
10.2024 - 12.2024
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
  • Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
  • Increased safety on job, adhering strictly to protocols during loading operations.

Sales Associate

Dunkin' Donuts
06.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Associate

GL Agency in Pampano
04.2024 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.
  • Conducted comprehensive competitor analysis to guide strategic planning efforts.

Education

Theology

University Adventist of Haïti
Port-au Prince, Haiti
08-2018

Bachelor of Science - Education Administration

University Adventist Of Haiti
Portt Au Prince , Haiti
07-2016

Skills

  • Loading efficiency
  • Shipping and receiving
  • Sorting and labeling
  • Shipment processing
  • Warehouse safety
  • Order picking
  • Material handling equipment
  • Heavy lifting expertise
  • Storage area management
  • Problem-solving
  • Loading and unloading

Accomplishments

  • Documented and resolved conflicts which led to increase 80%nthe Performance
  • Collaborated with team of 25 in the development of Shipping.
  • Achieved Goalsof the company by introducing Academics skiskills for for the best customer
  • Achieved daily delivery through effectively helping with hard Picking day.

Certification

  • [Area of certification] Training - [Timeframe]

Languages

French
Native or Bilingual
English
Full Professional
Haitian Creole
Native or Bilingual

Timeline

Loader and Unloader

FedEx
10.2024 - 12.2024

Sales Associate

Dunkin' Donuts
06.2024 - 09.2024

Associate

GL Agency in Pampano
04.2024 - 09.2024

Theology

University Adventist of Haïti

Bachelor of Science - Education Administration

University Adventist Of Haiti

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Jonathan Acelat