Jonathan Gentel
Conestoga
Summary
Dynamic District Manager with a proven track record at Guirys, excelling in budget management and employee training. Successfully implemented sales strategies that enhanced revenue and fostered strong customer relationships. Adept at problem-solving and mentoring teams, driving significant improvements in store performance and operational efficiency.
Overview
29
29
years of professional experience
Work History
Store Manager
Guirys
Fort Collins
01.2022 - 07.2024
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Planned special promotions or discounts based on market trends.
- Formed and sustained strategic relationships with clients.
- Trained and mentored associates to teach daily tasks and procedures.
- Identified opportunities for cost savings through waste reduction initiatives.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
District Manager
Guirys
Denver
12.2020 - 01.2022
- Organized promotional events in order to drive sales volume in the district's stores.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Cultivated positive rapport with associates and team leadership.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints regarding sales and service.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Coached, developed and motivated team to achieve revenue goals.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Supported sales team members to drive growth and development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
District Manager
Diamond Vogel Paint
Denver
12.2014 - 12.2020
- Organized promotional events in order to drive sales volume in the district's stores.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Cultivated positive rapport with associates and team leadership.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints regarding sales and service.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Coached, developed and motivated team to achieve revenue goals.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Supported sales team members to drive growth and development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Mentored team members by demonstrating best practices for sales and customer service.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Store Manager
Diamond Vogel Paint
Fort Collins
11.2008 - 12.2014
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Planned special promotions or discounts based on market trends.
- Formed and sustained strategic relationships with clients.
- Trained and mentored associates to teach daily tasks and procedures.
- Identified opportunities for cost savings through waste reduction initiatives.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
Store Manager
Diamond Vogel Paint
Loveland
11.2001 - 11.2008
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Planned special promotions or discounts based on market trends.
- Formed and sustained strategic relationships with clients.
- Trained and mentored associates to teach daily tasks and procedures.
- Identified opportunities for cost savings through waste reduction initiatives.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
Store Clerk
Diamond Vogel Paint
Fort Collins
11.2000 - 11.2001
- Received deliveries, scanned packages, and updated orders in internal database.
- Greeted customers to determine wants or needs.
- Processed sales transactions and handled cash and credit card payments.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Monitored product inventory levels to support completion of order requests and audits.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Handled returns and exchanges in accordance with store policies.
- Assisted customers in locating products and provided recommendations based on needs.
- Counted different types of merchandise to comply with inventory control tag requirements.
- Cleaned shelves, counters and tables to maintain organized store.
- Conducted inventory audits to prevent loss and theft.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Performed daily cash drawer counts and reconciliations to ensure accuracy.
Greenskeeper
Bent Creek Golf Course
Lititz
04.1997 - 10.1999
- Set up courses each day by changing cups, putting out flags and emptying trash.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Followed landscaping designs to determine placement of sod, flowers or foliage.
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.
Package Sorter
UPS
Lancaster
04.1995 - 06.1997
- Scanned barcodes on packages to ensure accuracy of delivery.
- Collaborated with other team members while working towards common goals and objectives.
- Organized packages according to size and weight specifications.
- Assisted with loading trucks when necessary before departure time deadlines.
- Stacked packages in designated areas for further processing.
Education
GED -
Penn Manor
Millersville, PA01-1995
Skills
- Budget management
- Inventory control
- Sales forecasting
- Customer relationship management
- Promotional planning
- Employee training
- Cash handling
- Staff delegation
- Problem solving
- Performance reviews
- Relationship building and management
- Employee scheduling
- Training and mentoring
- Store operations
Timeline
Store Manager
Guirys
01.2022 - 07.2024
District Manager
Guirys
12.2020 - 01.2022
District Manager
Diamond Vogel Paint
12.2014 - 12.2020
Store Manager
Diamond Vogel Paint
11.2008 - 12.2014
Store Manager
Diamond Vogel Paint
11.2001 - 11.2008
Store Clerk
Diamond Vogel Paint
11.2000 - 11.2001
Greenskeeper
Bent Creek Golf Course
04.1997 - 10.1999
Package Sorter
UPS
04.1995 - 06.1997
GED -
Penn Manor
Similar Profiles
Aiko HarrisAiko Harris
Art Department Manager at GuirysArt Department Manager at Guirys
Emma GlennanEmma Glennan
Art Clerk at GuirysArt Clerk at Guirys
Ramon CannonRamon Cannon
Patient Care Host at Lancaster General Hospital (Penn Medicine)Patient Care Host at Lancaster General Hospital (Penn Medicine)