Jonathan Terrell Groves
Camp Hill
Summary
Currently serving as Quality Assurance Specialist for NAVSUP Weapons System Support – providing functions essential to maintain the obtaining of LI/SOC/FBW spare parts, equipment, and components of the requisite quality. Conducts Pre-Award Surveys and Inspection Capability Reviews and participate in Quality System Reviews, Post-Award, and Product Oriented Surveys of contractor facilities ensuring operational readiness and minimizing risks associated with supply chain quality. Prior to NAVSUP Weapons System Support was Quality Assurance Specialist for Kuwait Air Force (KAF) – providing maintenance services as well as supervising and coordinating tasks of production and operating center and personnel, such as inspectors, assemblers, and system operators. Preceding the contract work with KAF, was an Operations Manager for US Navy and Military Veteran with a Secret Security Clearance – offering over 15 years of proven experience. Accomplished with measurable results while leading teams of 5-20 in a dynamic and fast-paced environment. Possess a comprehensive background in operations management and information technology derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued at over $2M while meeting the expectations of senior leadership. Managed 24 Sailors – achieving 2525 items process while utilizing 10,441 man-hours and directly supervised and coordinated the activities of a full production and operating center. Possess extensive knowledge in project management and process improvement.
Overview
18
18
years of professional experience
Work History
Quality Assurance Specialist
NAVSUP Weapons System Support
07.2019 - Current
- Conducts Quality Manual Reviews for Pre-Award Surveys (PAS), and Post Award Surveys to determine if contractor is capable of manufacturing, inspecting and testing and providing quality assured LI/SS material within compliance with ISO 9000-2015, AS9100 REV D, MIL-I-45208A, MIL-STD-105E, and MIL-STD-45662A, quality assurance and calibration requirements and contract specifications.
- Identify, report, and resolve quality issues related to products procured by the Department of Defense by using the Proficient Quality Deficiency Reports (PQDR) system to capture information about deficiencies, investigate root causes, and initiate corrective actions to prevent recurrence.
- Submit Engineering Referrals to create and process records for engineering disposition of deficient material in the context of DoD and Navy policies and standards.
Aviation Ordnance Specialist
Kuwait Air Force (KAF)
01.2017 - 07.2019
- Provide maintenance services as an Aviation Ordnance Specialist. Directly supervise and coordinate tasks of production and operating center and personnel, such as inspectors, assemblers, and system operators.
- Support training and cross training of KAF personnel. Provide on-site and hands-on assistance to the KAF Armament program for maintenance, troubleshooting and repair of aviation weapons systems equipment.
- Lead in supporting aircraft weapons also perform tasks such as logistics and preventative maintenance.
- Perform support tasks in logistics, such as shipping, packaging, and processing of ammunition and weapons. As Aviation Ordnance Specialist, maintenance duties include inspection, testing and configuration of equipment for ordnance handling, materials handling, armament weapons support, and aviation armament.
Supervisor / Coordinator – Fleet Readiness Center
United States Navy
01.2016 - 01.2017
- Directly supervised and coordinated the activities of production and operating center and personnel, such as inspectors, assemblers, and system operators. Utilized knowledge of equipment to ascertain condition. Disassembled components and repaired equipment, prepared reports, and maintenance records.
- Maintained 100% accountability of all assigned equipment worth more than $2M; managed work load priorities and the completion of 653 maintenance actions encompassing over 3,700 man hours, resulting in the work center’s impressive 99% RFI rate. Generated detailed records on maintenance actions.
- Gained in-depth familiarity with interactive database programming for reporting ordnance-related deficiencies – allowing users to correspond directly with system experts and technical personnel.
- Led team of 18 technicians through the timely completion of 50 maintenance actions in 3 work centers.
- Provided leadership for a team of volunteers who worked 12 hours with Jacksonville Habitat for Humanity, providing improved quality of life while enhancing relations between the Navy and local community.
Quality Assurance Representative
United States Navy
01.2014 - 01.2016
- Maintained detailed repairs, inspection, investigation, and certification records and reports for F/A 18E/F.
- Analyzed training programs and conducted oral and written examinations to ensure the competency of persons operating, installing, and repairing aircraft equipment. Coordinated the accurate screening of 812 technical directives in the execution of 72 work center program audits, drills, and practical.
- Recommended changes in rules, policies, standards, and regulations based on knowledge of operating conditions, aircraft improvements, etc. Conducted/directed internal investigation of compliance quandaries.
- Managed the accurate submission of 21 Naval aviation maintenance discrepancy reporting program reports ensuring timeline compliance and the expeditious receipt of engineering investigation results.
Operations Supervisor
United States Navy
01.2012 - 01.2014
- Led 8 personnel in import preparation/execution of conventional weapons technical proficiency inspection, scoring satisfactory and all 17 categories during a compressed inter-deployment training cycle.
- Devised plans to streamline maintenance operations and schedules, and administered equipment lifecycles and processes. Analyzed and identified equipment failure root causes, and actualized corrective actions.
- Scheduled transportation, area orientation briefing and intercultural relations courses, and status of forces agreement licensing. Led in the command sponsor program for incoming sailors and their families.
- Provided organizational leadership and supervised 24 sailors – achieving 2525 items process and utilizing 10,441 man-hours within work centers, which resulted in 100% mission readiness for supported commands.
- Oversaw major projects to decreased production downtime with successful preventive maintenance.
Work Center Supervisor – Electronic Attack Team
United States Navy
01.2011 - 01.2012
- Led 5 personnel in providing arm and de-arm services in support of 152 Team sorties, including uploading and downloading conventional/unconventional ordnance during high visibility operations for the team.
- Managed a shop of 10, planned and directed activities such as preparing for the demands of a flight schedule and assigning specific duties – coordinating with other divisional supervisors as required.
Assembly Leading Supervisor
United States Navy
01.2007 - 01.2011
- Performed detailed inspection of the stowage, breakout, handling, assembly, disassembly, modification, testing, receipt, shipment, and packaging of components and hardware of conventional ordnance.
- Directed and supervised the modification, maintenance, and testing of support and handling of equipment. Approved acceptable parts and tests. Prepared and processed documentation as required.
- Demonstrated ability in conducting maintenance/safety training seminars. Taught safety fundamentals.
- Provided technical leadership in establishing e-mail addresses for incoming new personnel. Installed new operating systems for over 60 computers, keeping accurate inventory of all peripheral components.
Education
Master of Science - Information Technology Management Information / Security Assurance and Digital Forensics
Trident University
Cypress, CA01.2014
Bachelor of Science - Computer Science
Trident University
Cypress, CA01.2012
Skills
- Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
- Project Management and Yellow Belt, Certificate of Completion Apprenticeship Ordnance Artificer and Aviation Aircraft Ordnance Mechanic
- Quality improvements
- Documentation and reporting
- Internal audits
- Correction action planning
- Regulatory compliance
- Non-compliance assessments
- Quality issue identification
Timeline
Quality Assurance Specialist
NAVSUP Weapons System Support
07.2019 - Current
Aviation Ordnance Specialist
Kuwait Air Force (KAF)
01.2017 - 07.2019
Supervisor / Coordinator – Fleet Readiness Center
United States Navy
01.2016 - 01.2017
Quality Assurance Representative
United States Navy
01.2014 - 01.2016
Operations Supervisor
United States Navy
01.2012 - 01.2014
Work Center Supervisor – Electronic Attack Team
United States Navy
01.2011 - 01.2012
Assembly Leading Supervisor
United States Navy
01.2007 - 01.2011
Bachelor of Science - Computer Science
Trident University
Master of Science - Information Technology Management Information / Security Assurance and Digital Forensics
Trident University
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