JONATHAN MARTINEZ
Avondale
Summary
Highly organized and self-motivated individual; able to effectively complete any tasks or projects efficiently and creatively. An effective, flexible leader, skilled in leading a team in any work environment. Willing to learn and exceed in the construction field. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
4
4
years of professional experience
Work History
Sales Support Rep - Warehouse Supervisor
Sylvan America
09.2023 - Current
- Customer Service, Book logging, Operating Dynamics 365 Business Central, Providing data and guides to help the sales team, Assigning workloads and daily tasks to Warehouse Associates, Monitoring inventory and shipment transactions for accuracy, Overseeing receiving and dispatching procedures for shipments
Machine Operator/Material Handler
East Penn Manufacturing
02.2023 - 09.2023
- Making sure the machinery functions properly, Setting up manufacturing equipment, Troubleshooting machinery to improve performance, Conducting quality checks, Maintain a clean working environment, Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution, Maintains in-process inventory at work centers by delivering and opening materials and supplies
Lead Vehicle Sales Coordinator
Penske
09.2019 - 02.2023
- Answering customer and Penske associate phone calls that come into the department, Invoicing and document completion, Collecting payments, Operating Fleetnet and Salesforce systems, Updating Microsoft Access and Excel spreadsheets for report generation, Manage and lead a team of customer service representatives, Monitor and analyze customer service metrics to identify areas for improvement, Lead special projects and initiatives to improve customer service and satisfaction
Education
Bachelor's in Specialized Business - BUSINESS MANGEMENT
ALVERNIA UNIVERSITY
Reading, PA01.2022
Associates in Specialized Business - BUSINESS ADMINISTRATION MANAGEMENT
BTI
Wyomissing, PA01.2018
Skills
- Customer Needs Assessment
- Point of sale operation
- Cash Handling
- Salesforce proficiency
- Manufacturing Experience
- Manufacturing
- Critical Decision-Making
- Good Communication
- Forklift Operation
- Logistics
- Conflict Resolution
- Performance Evaluations
Languages
Spanish
Full Professional
Timeline
Sales Support Rep - Warehouse Supervisor
Sylvan America
09.2023 - Current
Machine Operator/Material Handler
East Penn Manufacturing
02.2023 - 09.2023
Lead Vehicle Sales Coordinator
Penske
09.2019 - 02.2023
Bachelor's in Specialized Business - BUSINESS MANGEMENT
ALVERNIA UNIVERSITY
Associates in Specialized Business - BUSINESS ADMINISTRATION MANAGEMENT
BTI
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