Jonathan M. Sanville
Lancaster
Summary
Experienced digital strategist with 10 years of expertise managing large customer portfolios for retailers. Skilled in utilizing email, SMS, content, web, and digital strategies to enhance programs. Proficient in driving growth through collaboration, strategic planning, and innovative problem-solving. Up to date on digital trends and industry best practices to maintain a position of thought leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Listrak
04.2018 - Current
- Provide strategic guidance, based on analyzing customer data, to a portfolio of ecommerce retailers on their Email, Website, Mobile programs as well as Listrak application engagement.
- Manage a portfolio of 30+ clients of varying contract size and vertical, totaling $4+M in annual contract value
- Assist in technical, creative and strategic implementation of cross channel marketing initiatives for clients
- Advise clients on optimizations to their ecommerce program spanning email, SMS, web traffic, CRM, social media, SEO, affiliate marketing and content marketing solutions
- Increase client contract value through new solution sales as well as assist and close on client contract renewals
- Exceeded sales/renewal and retention quota each year
- Possess a strong understanding of client’s digital marketing goals and priorities and help clients meet or exceed their marketing objectives
- Develop and implement tactical growth plans for all clients to scale
Account Coordinator
Listrak
04.2017 - 04.2018
- Identify trends in client CRM performance through data analysis and reporting
- Assist in Marketing event planning, as well as facilitate and manage internal marketing initiatives
- Provide research and analysis on company initiatives to executive leadership
Sales Development Representative
Listrak
03.2016 - 04.2017
- Responsible for filling the top of the Sales funnel via prospecting, managing leads, and building relationships with prospective clients
- Understand and communicate intricacies of Listrak’s software from implementation through deliverability of solutions
- Assist in on-boarding and training of new employees
Education
B.S. - Business Administration
Cairn University
Langhorne, PAB.S. - Biblical Studies
Cairn University
Langhorne, PASkills
- Customer success specialist
- Data analysis and presentation expertise
- SaaS sales specialist
- Experience in managing projects
- Proven leadership skills
- Certified in Google Analytics
- Digital marketing strategy
- Digital marketing channels
Certification
- Certified in Google Analytics
Timeline
Account Manager
Listrak
04.2018 - Current
Account Coordinator
Listrak
04.2017 - 04.2018
Sales Development Representative
Listrak
03.2016 - 04.2017
B.S. - Biblical Studies
Cairn University
B.S. - Business Administration
Cairn University
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